Onsite Collections Representative - Phoenix, AZ

Transworld Systems Inc. • Phoenix, AZ

5d • Onsite

About The Position

This is a full-time position in our student loan servicing department. We are seeking ambitious, self-motivated, and driven people for a rewarding career in the customer service arena. Build Your Future! Come join our thriving team as a Onsite Collections Representative!

Requirements

• High School diploma or equivalent
• Access to high-speed Internet required.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Nice To Haves

• FDCPA knowledge preferred.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Benefits

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED