Onsite AV Lead Technician

IMS Technology Services•Westlake Village, CA
•Onsite

About The Position

The Event Staging Onsite AV Lead Technician is a high-level technical and leadership role requiring extensive, varied field experience and strong leadership in the audio-visual industry. The technician performs AV sets and strikes, sets up and oversees hybrid and livestream sessions, and communicates with clients, presenters, and hotel or venue staff. The role provides an onsite presence and support to multiple properties in West Ventura County as needed. The technician coordinates event planning, logistics, and documentation with AV Masters operations; leads onsite crew; supports events technically and operationally; and helps ensure event requirements and timelines are met. The role also includes venue relationship management, site visits, issue identification and resolution, and learning and following company processes and expectations.

Requirements

  • A minimum of 2–3 years of event AV experience.
  • Strong knowledge of audio-visual equipment, including its operation, setup, troubleshooting, and explanation.
  • Ability to work collaboratively as part of a team and independently.
  • Ability to identify potential problems through onsite observation and troubleshooting.
  • Excellent customer service skills and a consistently positive, professional appearance and attitude.
  • Strong attention to detail, excellent time management, and ability to multitask and prioritize work.
  • Ability to embrace AV Masters culture and demonstrate company values, respect diversity, and follow company policies and procedures.
  • Punctuality, integrity, and reliability.
  • Ability to work nights and weekends according to event schedules.
  • Ability to meet the physical demands of frequent bending, pushing and pulling gear, long periods of sitting, constant movement, and lifting up to 50 lbs.

Nice To Haves

  • Hotel AV experience.

Responsibilities

  • Provide advance planning, logistics, and documentation support for events in coordination with AV Masters operations.
  • Demonstrate leadership and accountability through technical and operational event support and concise, real-time communication.
  • Supervise and delegate onsite crew tasks in a timely and professional manner, following event scope, timelines, and applicable industry and local break and meal standards.
  • Interact and communicate with clients, and interpret and execute their requests before and during events.
  • Coach team members on audio, video, lighting, and live event skills.
  • Maintain and update Outlook with tasks, appointments, meetings, and other event-related activities.
  • Learn and understand products from different manufacturers.
  • Learn, understand, and follow company processes and expectations.
  • Identify potential AV issues proactively and provide solutions to client concerns or needs.
  • Develop and maintain strong relationships with assigned venues.
  • Attend venue and convention-center site visits and relay critical business requirements to sales, operations, and clients to clarify site capabilities and event requirements.
  • Perform other duties required by the Company in support of business objectives.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service