Online Trade Assistant

Arhaus • Hudson, OH

17h • Hybrid

About The Position

We are seeking an industry experienced sales/operation professional to join our team. The Arhaus Furniture Online Trade Assistant who is responsible for assisting our Online Trade Manager with business needs while promoting our luxury, high-end products to the Trade and supporting design projects. The ideal candidate will be energetic, driven and polished with a proven track record of managing multiple accounts, developing customer relationships and cultivating sales channels. This role is located onsite with a hybrid schedule at our Corporate Office in Boston Heights, OH.

Requirements

• Excellent written and verbal communication including professional email writing.
• Detail oriented and strong organizational skills a must.
• Must understand the trade/design business and speak professionally to their needs.
• Works well independently and collaboratively.
• Strong emphasis on quality.
• Must be willing to have a flexible schedule to tailor to the needs of the trade business.
• Proficient in Microsoft Office Suite
• Strong written and verbal communication skills
• Highly organized. Excellent follow-up and follow-through skills
• Ability to work effectively with a team or independently

Responsibilities

• Assist our Online Trade Manager by working with all trade members as they call our web sales department by selling & servicing all their request including; quotes, order entry and memo sample request, product research.
• Monitor all orders, collect balances and schedule deliveries on behalf of the Online Trade Manager.
• Work with Arhaus logistics to meet all deadlines designers may have.
• Assist the Online Trade Manager to network internally and externally to build active trade list.
• Assist in attaining Sales goals and grow the trade business for the web sales team.
• Assists in maintaining the web sales trade materials and tax documents.
• Working alongside our web sales and support team and collaborating with team members to service all trade.
• Multi-task and grow the trade business for Arhaus while Simultaneously assist current trade professional with quotes, outstanding orders, delivery scheduling, swatches and product request information.
• Actively look for ways to improve the customer journey and the service we provide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees