Online Store Support - FT
About The Position
Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible. The Online Store Support are responsible for the sorting and selection of online appropriate items from the store product flow.
Requirements
- Knowledge of popular items for sale second hand on the online market
- Have organizational skills, attention to detail, and the ability to prioritize multiple tasks
- Be reliable and work a flexible schedule based on business needs
- Ability to be a vital part of a team as well as work individually
- Exceptional analytical, judgment, decision-making and communications skills
- Ability to read and interpret hard data and metrics.
- Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average.
- Ability to navigate through multiple program screens and easily use a computer, keyboard, mouse, 10-key and touchscreen.
- Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.
Nice To Haves
- Previous experience selling items online preferred
- Antique store experience and prior supervisory experience are all helpful in ensuring both product knowledge as well as indications of candidate’s ability to work in a non-supervisory role relying on peer partnerships and teamwork
- Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus
- Ability to speak effectively before groups of customers or employees of the organization.
Responsibilities
- Working with staff to ensure collectable, online appropriate items are sent to E-Sales weekly and for accurate tracking, packing and shipping of items
- Requires basic computer and e-mail skills, collectables, apparel, and electronics product knowledge.
- Work in congruence with teammates in order to meet store goals
Benefits
- Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
- We provide coverage for you, with a portion of the employee premium paid by Goodwill.
- Dependent coverage is available, with the cost being the responsibility of the employee
- Accident & Life insurance options to ensure financial protection.
- 401(k) Retirement Plan
- Vacation (1-4 Years: 80 hours annually)
- 10 paid Holidays annually
- 8 days prorated sick leave annually
- Access to Childcare Benefits through Upwards
- Parental leave covered by sick/vacation hours
- All employees receive merchandise discounts
- We strongly believe in promoting from within, and have multiple avenues for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
