Online Professional Studies Program Assistant and Academic Advisor

Western Colorado University • Usa, CO

6d • Remote

About The Position

Western Colorado University invites applications for the full-time, remote position of Online Professional Studies Program Assistant and Academic Advisor. The position reports to the Director of Online Professional Studies, works closely with the Online Professional Studies team, and is responsible for providing administrative and operational support to the Online Professional Studies department as well as providing academic advising and enrollment support for new and continuing students in the Adult Degree Completion and Western Flexible Learning programs.

Requirements

• Bachelor’s degree
• 1-2 years in academic advising, student services or administrative support
• Ability to work independently and collaboratively
• Ability to manage multiple tasks
• Ability to maintain confidentiality
• Proficiency with Microsoft Office
• Strong communication skills
• Strong organization skills
• Strong time management skills
• Attention to detail in managing records, documents, and program logistics

Nice To Haves

• Experience in program operation or administrative support
• Experience working with adult or non-traditional student populations
• Familiarity with systems like Workday and Canvas
• Understanding of academic advising principles and practices, particularly for adult and non-traditional learners
• Familiarity with higher education administrative systems, policies and procedures

Responsibilities

• Coordinating course scheduling and supporting faculty communication, including creating and updating course schedules, payment to faculty, syllabi tracking and faculty support.
• Assisting with purchasing and budget tracking, including processing invoices and reconciling expenses in accordance with university procedures.
• Supporting scholarship processes by tracking awards, maintaining records, and coordinating communication with students and the Foundation.
• Organizing and executing program events (e.g., graduation), including logistics, communication, and day-of coordination.
• Maintaining and updating program materials and digital content, including website updates and social media.
• Providing general administrative support such as meeting scheduling, note-taking, data tracking, and maintaining accurate student and program records in university systems.
• Providing individualized academic advising support for approximately 75-120 students, helping to interpret degree requirements, monitor academic progress and provide proactive support and academic success strategies.
• Assisting students with registration and navigating academic policies and systems (e.g. Workday and Canvas).
• Referring students to appropriate campus resources.
• Maintaining accurate advising records.
• Participating in advising-related trainings and meetings to support best practices for adult learners.
• Performing other related duties as assigned.

Benefits

• Shared premiums for a comprehensive health insurance plan
• Dental insurance
• Retirement plan
• Life insurance
• Other insurance options
• Free tuition for dependents enrolled full time in undergraduate programs for up to four years (after one year of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level