Remote Online Notary (RON) - Document Management
About The Position
Westgate Resorts is seeking a Florida-commissioned Online Notary to support remote online notarization (RON) services for timeshare owners through a secure third-party platform in Ocoee, FL. This role is critical in ensuring the accurate, compliant, and timely execution of legally binding timeshare documents. The Online Notary will act as an independent third-party witness, verifying signer identity and notarizing documents using secure audio-visual technology in accordance with Florida Remote Online Notarization (RON) laws. This role combines remote work and on-site responsibilities at our Ocoee office and requires flexibility to work both morning and late shifts during the week. The ideal candidate is detail-oriented, highly ethical, tech-savvy, and comfortable working directly with customers in a fast-paced, document-driven environment. Experience in remote online notarization, document management, or customer service is strongly preferred. As an Online Notary, you will collaborate closely with internal teams to schedule and complete notarization appointments, ensure document accuracy, and deliver a professional, customer-focused experience.
Requirements
- Active Florida Notary Public Commission
- Remote Online Notary (RON) certification
- One-year certificate from a college or technical school or Six (6) months of related experience and/or training or Equivalent combination of education and experience preferred
- High-speed internet connection, modem, and dedicated home workspace
- Proficiency in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat
- Ability to make and receive telephone and video calls
- Strong verbal and written communication skills
- High attention to detail, accuracy, and follow-up skills
- Ability to work independently, manage time effectively, and multitask
- Fluent in English and Spanish
Nice To Haves
- Experience with remote online notarization or document management preferred
Responsibilities
- Perform Remote Online Notarizations (RON) for timeshare owners using a secure third-party notarization platform
- Schedule and manage notarization appointments based on intercompany requests
- Verify signer identity, witness signatures, and notarize official timeshare documents using audio-visual technology
- Ensure all notarizations comply with Florida RON laws, company policies, and legal requirements
- Accurately complete, review, and finalize notarized documents while maintaining strict confidentiality
- Provide timely, professional, and customer-focused service to timeshare owners
- Maintain detailed electronic records and ensure secure handling of sensitive information
- Troubleshoot minor technical or connectivity issues independently to avoid service disruptions
- Communicate effectively with internal teams and customers via phone, video, and email
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match
- Daily Pay
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs
- Flexible Spending Accounts (FSA)
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
