Online Learning Program Manager

University of Arkansas•Little Rock, AR

16d•Onsite

About The Position

The Criminal Justice Institute (CJI) is a campus of the University of Arkansas System that serves a unique population of non-traditional students—certified law enforcement professionals who are actively employed within our State’s police departments and sheriff’s offices. The Institute is committed to making communities safer by supporting law enforcement professionals through training, education, resources and collaborative partnerships. Utilizing both classroom-based instruction and practical, hands-on application, CJI provides an educational experience designed to enhance the performance and professionalism of law enforcement in progressive areas of criminal justice, including law enforcement leadership and management, crime scene investigation, computer applications, traffic safety, illicit drug investigations and school safety. This position is not eligible for remote work and requires on-site attendance at the Criminal Justice Institute office in Little Rock, Arkansas.

Requirements

Bachelor's degree from an accredited institution in Instructional Design, Instructional Technology, Educational Technology, Learning Sciences, Education, or related field.
At least five years of progressively responsible experience in instructional design, curriculum development, digital learning, educational technology, training development, or a related field.
Demonstrated experience applying instructional design methodologies and adult learning principles to develop online, blended, or classroom-based learning.
Demonstrated experience converting traditional curriculum into engaging, interactive, and accessible online learning.
Demonstrated proficiency with an e-learning authoring tool such as Articulate Storyline and/or Rise and experience with an enterprise LMS such as Anthology Blackboard Learn or comparable platform.
Experience developing learning objectives, instructional strategies, assessments, storyboards, scripts, multimedia, and digital learning materials.
Knowledge of Section 508 and WCAG accessibility requirements.
Demonstrated experience leading projects, programs, and teams, including establishing priorities, coordinating resources, managing timelines and deliverables, resolving issues, and providing leadership and direction to achieve organizational objectives.
Knowledge of emerging learning technologies, including artificial intelligence, automation, multimedia, analytics, and other technology-enabled learning solutions.
Strong written, verbal, organizational, analytical, and critical thinking skills.
Demonstrated leadership experience supervising and coaching employees, including assigning work, providing ongoing feedback, developing employee capabilities, addressing performance and professional development needs, and fostering a collaborative, accountable, and high-performing team environment.
Regular, reliable, and non-disruptive attendance is an essential job duty.
Ability to create and maintain collegial, harmonious working relationships with others.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Master's degree in Instructional Design, Educational Technology, Learning Sciences, or related field.
Seven or more years of relevant instructional design or digital learning experience.
Experience leading curriculum modernization or digital transformation initiatives.
Experience applying generative AI or automation to instructional design and content development.
Experience with learning analytics, multimedia production, interactive learning, or emerging learning technologies.
Experience with LMS implementation, upgrades, integrations, or technology evaluation.
Project management or process-improvement certification.
Five or more years of experience leading, supervising, or managing people.

Responsibilities

Leads the design, development, modernization, and continuous improvement of CJI's online, blended, and technology-enhanced education and training programs.
Serves as a lead instructional designer while managing programs and projects.
Supervises assigned staff.
Modernizes digital content.
Evaluates emerging learning technologies.
Identifies opportunities to improve instructional effectiveness, streamline processes, modernize technology, strengthen accessibility, and responsibly incorporate artificial intelligence and other emerging technologies.
Collaborates closely with the Associate Director, subject matter experts, CJI staff, University/System resources, technology personnel, vendors, and other stakeholders.
Exercises sound judgment, takes initiative, leads change, and effectively translates organizational priorities into measurable program and project outcomes.