Entry Level | Work From Home- Hotel Coordinator

Destination Careers•Baltimore, MD

5d•$40,000 - $60,000•Remote

About The Position

We are a travel planning company dedicated to creating personalized hotel and resort booking experiences for a range of travelers, including people planning romantic getaways, family vacations, group trips, and business stays. The Online Hotel Coordinator is an entry-level role on the remote team, helping clients find suitable hotel accommodations, manage bookings, and receive customer support throughout the planning process. No prior travel industry experience is required; training is provided. The position offers flexible hours and a remote work environment.

Requirements

No prior travel industry experience is required; training is provided.
Strong communication and customer service skills.
Organized, dependable, and detail-oriented.
Able to work remotely and manage tasks independently.
Tech-savvy, with basic knowledge of online platforms; booking systems experience is a plus.
At least 18 years old, with reliable internet access and a computer.
Passion for travel and helping others plan experiences.

Nice To Haves

Knowledge of booking systems.

Responsibilities

Assist clients in researching and booking hotel and resort accommodations.
Respond to inquiries by email, phone, or chat in a timely and professional manner.
Review client preferences and recommend lodging options based on budget, location, and travel dates.
Manage reservation details and updates using booking tools and systems.
Maintain accurate client records and documentation.
Support post-booking needs, including changes, special requests, and follow-up questions.
Stay informed about travel trends, hotel promotions, and destination offerings.