Online Community Manager
About The Position
HeyGen is seeking a Community Manager to build and grow its online communities across various platforms like forums, Discord, and Reddit. The role involves creating engaging experiences that foster connection, participation, and a sense of belonging among users. The ideal candidate will be proactive in developing and executing engagement strategies, managing daily community activities, and acting as a liaison between the community and internal teams. This position offers the flexibility of working in-office, hybrid, or remotely on a long-term contract basis, with a competitive monthly compensation ranging from $4,000 to $5,700.
Requirements
- 3+ year experience managing Discord and/or Reddit communities
- A strong sense of what makes people engage and participate
- Strong track record of end-to-end community projects
- Comfortable being active in online communities and internet culture
- Clear, thoughtful communication skills
- Able to balance creativity with execution
- Proactive and self-directed
Nice To Haves
- Experience with AI, creator tools, or video platforms
- Familiarity with HeyGen or similar products
- Basic design skills (Canva, Figma, etc.)
- Experience running community campaigns or events
- Experience with Developer communities
Responsibilities
- Build a thriving community
- Grow and manage HeyGen’s Discord with a focus on daily engagement and positive interactions
- Show up on Reddit in a way that feels natural, helpful, and relevant
- Build relationships with creators, contributors, and early advocates
- Help members feel seen, heard, and excited to participate
- Create engaging programs
- Launch campaigns like challenges, prompts, and showcases that encourage participation
- Develop recurring moments such as weekly threads, events, or creator spotlights
- Turn product updates into opportunities for the community to explore and share
- Create simple, effective formats that make it easy for people to join in
- Keep things running smoothly
- Manage day-to-day community activity across platforms
- Plan and maintain a clear content and engagement rhythm
- Support a safe, inclusive, and constructive environment
- Amplify your community
- Highlight great work from users and share their stories
- Encourage members to create and share content
- Help identify and grow community advocates
- Close the feedback loop
- Listen closely to what the community is saying
- Spot trends, insights, and opportunities
- Share learnings with product and marketing teams
- Continuously improve how we engage
Benefits
- Competitive monthly rate on a long-term contract
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
