Online Client Relations Specialist
About The Position
AO Globe Life is hiring an Online Client Relations Specialist to serve clients remotely across the United States. The role is suited to people interested in a service-driven career, including recent or soon-to-be graduates in business, marketing, or communications. The specialist develops client relationships, guides individuals and families through supplemental benefit options and enrollment, and provides clear, professional, client-centered support. Consultations are conducted virtually via Zoom, with accurate documentation and timely follow-ups expected. The position is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The company provides training, mentorship, licensing guidance, inbound client leads, and professional development. Candidates must obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years old and legally authorized to work in the United States.
- Be confident in virtual meetings and familiar with digital tools.
- Have a self-starter mindset and strong organizational skills.
- Have strong communication and interpersonal skills.
- Be comfortable working independently and be self-motivated and coachable.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
Nice To Haves
- Prior customer service or consultative experience.
- Interest in helping others and contributing to a mission-driven organization.
Responsibilities
- Participate in ongoing training, mentorship, and professional development.
- Develop strong, long-term relationships with clients.
- Support clients throughout the enrollment process with clarity and professionalism.
- Explain personalized supplemental benefit options to individuals and families.
- Deliver excellent, client-centered service.
- Maintain accurate documentation and follow up with clients.
- Conduct virtual client consultations via Zoom.
Benefits
- Complete training and licensing support.
- Mentorship and ongoing professional development.
- Inbound client interest with no cold outreach.
- Defined growth path into leadership.
- Monthly and quarterly bonuses.
- Weekly performance-based pay.
- Equity opportunity of 3% for qualifying team members.
- 100% remote work with flexible hours.
- Potential to grow income through renewals.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
