Online Auction and Digital Manager
About The Position
Caring Transitions is seeking a highly motivated Online Auction and Digital Manager assistant to oversee our online auction operations, help with digital marketing efforts, administrative functions, and social media presence. This is a key role that supports the day-to-day functioning and long-term growth of our business, with substantial growth opportunity. The company is the nation's largest and most trusted provider of relocation, downsizing, decluttering, and liquidation of household goods, aiming to reduce the stress associated with life-changing events for seniors and families.
Requirements
- 2+ years of experience in online auctions, digital marketing, or administrative coordination
- Proficient in other auction platforms, CMS, social media tools, and Microsoft Office Suite.
- Strong written and verbal communication skills.
- Experience with social media marketing and content creation.
- Exceptional organizational skills and ability to manage multiple projects simultaneously.
- Comfortable working both independently and in a team environment.
- Based in or able to commute to Northern Virginia (hybrid schedule available).
Nice To Haves
- Experience in art/antiques or resale industry is a plus.
- Knowledge of art, antiques, vintage, or collectibles is desirable.
- Experience using CRM, inventory and/or project management systems desirable.
- Basic photo editing or photography experience.
- Understanding of SEO and web traffic metrics.
Responsibilities
- Coordinate and manage all aspects of our online auction process, including item intake, cataloging, photography, and auction setup.
- Collaborate with team members to ensure accurate and appealing product descriptions and condition reports.
- Upload and manage auction listings on platforms like CTBIDS, E-BAY and Facebook.
- Monitor auction progress, manage closing procedures, and support post-auction activities such as invoicing, pick-up and shipping.
- Help maintain and update company websites with current inventory, auction dates, and promotions.
- Optimize listings and site content for SEO and user experience.
- Work with design and marketing tools to ensure high-quality digital presentations.
- Track website and auction performance using analytics tools provided prepare reports.
- Provide general administrative support assistance to the leadership teams when called upon, including scheduling, file organization, and data entry.
- Help maintain internal databases, customer contact lists, and client records.
- Assist with shipping logistics, vendor coordination, and client communications.
- Help answer phones, respond to emails, and support client inquiries in a timely and professional manner.
- Plan, create, and publish engaging content across platforms such as Instagram, Facebook, google and LinkedIn.
- Promote upcoming auctions, estate sales, highlight featured items, and share client success stories.
- Engage with followers, become an influencer, respond to comments/messages, and grow our online community of interest.
- Monitor analytics to refine content strategy and maximize engagement.
Benefits
- Competitive salary and bonus based on experience
- Flexible hybrid schedule, either in-office or remote
- Supportive team environment
- Opportunity to make a meaningful impact on people’s lives
- Opportunity to rapidly advance through positions of increased responsibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
