Online Assistant

Woolworths Group Limited•Marlborough, MA
•Onsite

About The Position

The Online Assistant works with Woolworths Supermarkets New Zealand at Woolworths Redwoodtown Blenheim. The role focuses on accurately, efficiently, and safely picking and packing orders for online customers, and communicating with other departments about out-of-stock items, substitutions, and other online customer enquiries. Team members are expected to demonstrate a positive attitude toward health and safety and provide friendly, customer-focused service.

Requirements

  • Understand good customer service.
  • Make customer-first decisions aligned with company processes and systems.
  • Work well within a team and communicate effectively.
  • Be willing to work on your feet for the duration of the shift.
  • Have a friendly smile and welcoming attitude.

Responsibilities

  • Pick and pack online customer orders accurately, efficiently, and safely.
  • Communicate with other departments about out-of-stock items, substitutions, and other online customer enquiries.
  • Demonstrate a positive attitude toward health and safety for yourself and others.

Benefits

  • Everyday Rewards team card, including grocery discounts, bonus points, and discounted online shopping delivery.
  • Discounts on banking and insurance, including health and life insurance.
  • Global and local career opportunities.
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