Senior One Trust Consultant

EXL•New York, NY
•Remote

About The Position

The Consent and Privacy team of a major professional sports league is seeking a technical consultant proficient in OneTrust. The consultant will work with the team to implement a digital Preference Center for fans interacting with the league and its 32 Clubs. The role involves configuring and supporting OneTrust environments, developing scalable club-by-club implementations, contributing to the fan experience, and supporting governance and project delivery. The posting also includes a separate set of project-management responsibilities and qualifications focused on advanced project management frameworks, mentoring PMO team members, project assessments, stakeholder collaboration, analytics, and change management.

Requirements

  • University degree in Computer Science, Mathematics, Engineering, or a related field.
  • At least 5 years of experience in a OneTrust or related environment as a consultant, developer, or architect.
  • Familiarity with OneTrust Consent and Preference Management modules and/or data privacy concepts and processes.
  • Working experience with web technologies, including React JS, CSS, JQuery, Spring MVC, JSP/Servlet, and Material UI/UX.
  • Experience with CSS and UI/UX design for configuration.
  • Experience working with cloud data platforms.
  • Knowledge of CI workflows and build/test/deploy automation.
  • Knowledge of integration patterns, batch processing, and REST APIs.
  • Experience with Postman API integration tools.
  • Service layer experience and understanding of authentication and authorization techniques.
  • Strong problem-solving skills and ability to deliver for customers independently and as part of a team.
  • Proactive, self-starting approach and strong attention to detail.
  • Bachelor's or master's degree in project management, business administration, or a related field.
  • PMP or PRINCE2 certification.
  • At least 12 years of experience.

Nice To Haves

  • Customer-facing experience is preferred.
  • Experience with AWS is preferred.
  • Experience in digital transformation projects.
  • Knowledge of data analytics and reporting tools.

Responsibilities

  • Work with the Consent and Privacy team and the 32 Clubs to build scalable, optimally performing implementations for each Club.
  • Configure, administer, and troubleshoot OneTrust environments based on stakeholder feedback.
  • Design and implement runbooks and operating procedures for league and club consent environments.
  • Contribute to UI/UX journey development for league fans.
  • Participate in governance activities, including risk assessment and security testing, and ensure best practices are implemented.
  • Design work plans and monitor project and program progress by tracking activities, resolving problems, and publishing progress reports.
  • Participate in agile ceremonies, including daily stand-ups, backlog grooming, sprint planning, and retrospectives.
  • Develop and implement advanced project management frameworks and methodologies.
  • Lead and mentor junior PMO team members and foster a culture of project excellence.
  • Conduct project assessments and identify process-improvement and risk-mitigation opportunities.
  • Collaborate with business stakeholders to define project scope, objectives, and KPIs.
  • Develop and maintain project plans, including resource allocation, timelines, and dependencies.
  • Use BI tools and techniques to analyze project data, generate reports, and identify trends.
  • Identify and implement data-driven strategies to enhance project performance and decision-making.
  • Develop and implement change management strategies to minimize disruptions.
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