Student Employment: One Stop Student Assistant - AY 26/27

Quinnipiac University • Hamden, CT

1d • Onsite

About The Position

This position is for a Federal Work-Study student assistant in the One Stop department. The role involves responding to inquiries, performing office tasks, supporting professional staff with various projects, updating departmental systems, and assisting with communications. A key aspect of the role is educating students and parents on processes and directing them to online resources. The ideal candidate will be personable, comfortable with high-volume phone work, detail-oriented, and possess excellent customer service skills.

Requirements

• Good interpersonal communication skills written and verbal.
• Proficient with Microsoft Office, including Word, Excel, and Outlook
• Maturity and ability to work with confidential information
• Ability to follow instructions, work independently, and take responsibility for tasks assigned
• Excellent customer service skills
• Be dependable and on time

Nice To Haves

• Experience and interest with one or more of the following: finance, data analysis and/or communications

Responsibilities

• Respond to general inquiries from students and parents via phone, email, and in-person visits
• Complete office tasks such as supply inventory, filing, shredding, etc.
• Support the professional staff in the One Stop with processes, projects including data analysis and social media posts, research and reporting, etc.
• Access and update departmental systems including address changes, parking permit/vehicle updates, calendars, etc.
• Assist in the creating of departmental communications and offering a student perspective
• Upload documentation to the Perceptive Content system
• Educating fellow students and parents on process and referring students to self-help on the One Stop website

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed