Student Employment: One Stop Student Assistant - AY 26/27

Quinnipiac University • Hamden, CT

1d • Onsite

About The Position

This position is for a Federal Work-Study student assistant in the One Stop department. The role involves responding to inquiries, performing office tasks, supporting professional staff with various projects, updating departmental systems, assisting with communications, uploading documentation, and educating students and parents on processes. The ideal candidate must be personable, comfortable with high-volume phone work, and detail-oriented.

Requirements

• Good interpersonal communication skills written and verbal.
• Proficient with Microsoft Office, including Word, Excel, and Outlook
• Maturity and ability to work with confidential information
• Ability to follow instructions, work independently, and take responsibility for tasks assigned
• Excellent customer service skills
• Be dependable and on time
• Must be personable, comfortable with high volume telephone work and detail oriented

Nice To Haves

• Experience and interest with one or more of the following: finance, data analysis and/or communications

Responsibilities

• Respond to general inquiries from students and parents via phone, email, and in-person visits
• Complete office tasks such as supply inventory, filing, shredding, etc.
• Support the professional staff in the One Stop with processes, projects including data analysis and social media posts, research and reporting, etc.
• Access and update departmental systems including address changes, parking permit/vehicle updates, calendars, etc.
• Assist in the creating of departmental communications and offering a student perspective
• Upload documentation to the Perceptive Content system
• Educating fellow students and parents on process and referring students to self-help on the One Stop website

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed