Oncology Triage Nurse (8:30AM - 5PM EST Shift)
About The Position
Thyme Care is a cancer care navigation company aiming to transform the cancer care experience by providing fast access to high-quality care, care navigators, and trusted support. The company is building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. This role is with Thyme Care Inc., the management company to Thyme Care Medical PLLC, and duties will be performed for Thyme Care Medical PLLC and its patients. The Oncology Nurse Navigator will serve as a vital clinical resource for members and their care network, offering triage, support, and education via phone, email, and video communication. The role involves conducting clinical assessments, overseeing member health, facilitating end-of-life care discussions, and managing clinical escalations. The shift for this position is 8:30 AM - 5 PM EST.
Requirements
- Bachelor of Science Degree in Nursing
- Compact unrestricted registered nurse (RN) license
- At least 2 years of nursing experience
- 1 year in solid tumor oncology nursing
- Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.
- Must be located within the lower 48 United States due to contractual limitations regarding access to PHIs.
Nice To Haves
- Compact + single state licensure in New York and/or Illinois is preferred.
Responsibilities
- Conduct a minimum of 20 member calls per day.
- Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.
- Establish trusting relationships with members and their care network, prioritizing empathy and active listening.
- Adhere to Care Team policies, procedures, and documentation standards.
- Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support.
- Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.
- Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans.
- Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.
- Collaborate with non-clinical Care Team members to address social determinants of health needs.
- Be available for urgent clinical escalations and provide clinical consult support.
- Perform other projects and duties as assigned.
Benefits
- Compensated holidays at a 1x hourly rate and a 2.5x holiday rate.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
