Oncology Territory Account Specialist, Hematology – Detroit

Novartis•Detroit, MI

6d•Remote

About The Position

The Oncology Territory Account Specialist is a field-based and remote role supporting key accounts in an assigned geography. The specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and uses clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is assigned at a level commensurate with experience. The company does not offer relocation support or visa sponsorship for this role. The successful candidate must live within the territory or within a reasonable daily commuting distance of 50 miles from its border and be able to travel 60–80% across a broad geography, by driving and/or flying. Driving is an essential function, and a fully valid, unrestricted driver’s license is required. Customer-facing employees must follow applicable customer credentialing guidelines, which may require COVID-19 vaccination. For field roles with a dedicated training period, the employee must successfully complete initial training, including home study, limited to eight or fewer hours per day and 40 or fewer hours per week. The role’s salary range depends on level: Associate Territory Account Specialist, $81,200–$150,800 per year; Territory Account Specialist, $114,100–$211,900 per year; and Senior Territory Account Specialist, $132,300–$245,700 per year. Final compensation depends on factors including relevant skills and experience. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and paid time off including vacation, personal days, and holidays.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; relevant complex sales experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
A record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting problem-solving ability, including finding, prioritizing, and applying relevant information to meet key customer needs.
Ethical leadership and the ability to foster ethical conduct and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license.
Associate level: Applicants with limited prior sales experience may apply; alternatively, recently separated U.S. military applicants should have 4 or more years of military service in a leadership capacity.
Territory level: 2 or more years of experience within the last five years in a listed specialty or complex sales sector, or a sales role of similar complexity.
Senior level: 5 or more years of experience within the last five years in a listed specialty or complex sales sector, or a sales role of similar complexity.
Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for a sophisticated product or reimbursement pathway.
Associate level: Preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support better patient outcomes.
Proactively partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.