Oncology Field Reimbursement Manager - Hybrid Illinois

Valeris•Remote, Illinois, IL

48d•Hybrid

About The Position

The Field Reimbursement Manager (FRM) – Hybrid Oncology serves as a reimbursement and access subject matter expert supporting oncology healthcare providers and their office staff. The role provides proactive education and strategic reimbursement support to help healthcare organizations navigate access challenges across the patient journey. Located in Illinois, the position combines virtual account support with targeted in-field engagement and requires up to 40% travel, including occasional overnight travel. The FRM works with healthcare providers, practice managers, reimbursement and billing teams, prior authorization and financial assistance teams, specialty pharmacies, hub partners, and internal client stakeholders, while following compliance and patient privacy requirements. The FRM educates providers and authorized office staff using approved resources and materials, without providing clinical advice. Success includes building provider partnerships, identifying and escalating access barriers, managing territory and account engagement effectively, documenting activity accurately, and sharing insights to improve the provider access experience. The role operates in a professional office environment and routinely uses standard office equipment.

Requirements

Bachelor's degree or equivalent experience; extensive relevant oncology Field Reimbursement Manager experience may be considered in lieu of a bachelor's degree.
Minimum 2–4 years of oncology Field Reimbursement Manager experience or directly relevant oncology reimbursement/access experience.
Strong understanding of oncology reimbursement and access, including medical and pharmacy benefit models.
Ability to translate complex reimbursement information into clear, actionable education for healthcare providers and office staff.
Strong knowledge of payer policies, reimbursement pathways, billing and coding concepts, prior authorization processes, and appeals.
Strong relationship-building, consultative, organizational, and territory-management skills.
Excellent verbal, written, and presentation skills.
Ability to work independently and collaborate effectively within cross-functional teams.
Ability to prioritize accounts and activities based on business need, access complexity, and potential impact.
Demonstrated problem-solving skills and ability to appropriately escalate complex reimbursement issues.
Comfort working in a dynamic environment where processes and client needs may evolve.
Ability to meet travel requirements of up to 40%, including local and regional travel and occasional overnight travel.
Ability to talk or hear regularly, sit for long periods, use hands to type, handle or feel, and reach with hands and arms.
Must operate within compliance guidelines, provide no clinical advice, and use only approved materials when educating external stakeholders.

Nice To Haves

Previous experience as an Oncology Field Reimbursement Manager, Field Access Manager, Reimbursement Business Manager, or similar field-based reimbursement professional.
Experience with buy-and-bill products, specialty pharmacy distribution, infusion therapies, and/or provider-administered medications.
Knowledge of Medicare, Medicaid, and commercial payer reimbursement processes.
Experience supporting prior authorizations, appeals, claims, coding and billing education, and reimbursement-related provider education.
Experience with community oncology practices, large health systems, integrated delivery networks (IDNs), and/or academic medical centers.
Experience delivering in-person and virtual presentations to healthcare professionals and office staff.
Familiarity with CRM platforms and field activity reporting.
Ability to type at least 35 words per minute with 97% accuracy is preferred.
Flexibility to travel as needed.

Responsibilities

Provide proactive reimbursement and access education to oncology healthcare providers and authorized office staff.
Deliver strategic reimbursement support to help healthcare organizations navigate patient access challenges.
Manage virtual and in-field account engagement across the assigned Illinois geography, prioritizing accounts and activities according to business needs and potential impact.
Partner with provider offices, practice managers, reimbursement and billing teams, prior authorization teams, financial assistance teams, specialty pharmacies, hub partners, and internal client stakeholders.
Support reimbursement education on payer policies, reimbursement pathways, billing and coding concepts, prior authorizations, and appeals.
Identify reimbursement trends and develop account-level strategies.
Build provider partnerships and conduct high-quality account engagement through in-person and virtual interactions.
Identify and appropriately escalate complex reimbursement issues and access barriers.
Maintain accurate activity documentation and provide insights to improve the provider access experience.
Operate within established program and compliance guidelines, use only approved educational resources, and avoid providing clinical advice.
Travel within the assigned territory, including to provider offices, oncology practices, health systems, academic medical centers, infusion centers, client meetings, conferences, and internal meetings.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
Telehealth and Employee Assistance Program (EAP) services.
Company match on Health Savings Account contributions.
Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000.
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting.
Paid Time Off (PTO) and Sick Leave.
Nine paid holidays plus two floating holidays.
Opportunities for advancement and personal and professional growth.
A challenging, stimulating work environment that encourages new ideas.
Inclusive culture and efforts to create a diverse workplace.