Oncology Field Reimbursement Manager - Hybrid Texas

Valeris•Remote, Texas, TX
•Hybrid

About The Position

Valeris is hiring an Oncology Field Reimbursement Manager (FRM) located in Texas. The role combines virtual account support with targeted in-field engagement, managing both types of engagement across an assigned geography. Travel may be up to 40%, including local and regional travel and occasional overnight travel, depending on territory, account needs, client priorities, training, and business meetings. Field activity focuses on priority accounts and situations where in-person engagement provides meaningful value. Possible destinations include healthcare provider offices, oncology practices, health systems, academic medical centers, infusion centers, client meetings, conferences, and internal meetings. The FRM provides education and reimbursement support to healthcare providers and authorized office staff within established program and compliance guidelines. The role does not provide clinical advice and uses only approved resources and materials for external education. Success involves building provider partnerships, providing proactive reimbursement education, identifying and escalating access barriers promptly, delivering high-quality account engagement, managing the territory effectively, documenting activities accurately, and sharing insights that improve the provider access experience. The position operates in a professional office environment and routinely uses standard office equipment. Physical activities include talking or hearing regularly, sitting for extended periods, typing, handling or feeling objects, and reaching with hands and arms. Candidates who can type at least 35 words per minute with 97% accuracy are preferred. Flexibility to travel as needed is also preferred. Valeris is a life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. It provides data and strategic insights, patient support services, and healthcare provider engagement tools to life sciences companies. The company serves more than 500 life sciences customers and has supported access and affordability for millions of patients. It is headquartered in Morrisville, North Carolina, and Jeffersonville, Indiana.

Requirements

  • Bachelor's degree or equivalent experience; extensive relevant oncology FRM experience may be considered in lieu of a bachelor's degree.
  • At least 2–4 years of oncology Field Reimbursement Manager experience or directly relevant oncology reimbursement/access experience.
  • Strong understanding of the oncology reimbursement and access landscape.
  • Strong knowledge of payer policies, reimbursement pathways, billing and coding concepts, prior authorization processes, and appeals.
  • Ability to explain complex reimbursement information clearly and make it actionable for providers and office staff.
  • Strong relationship-building and consultative skills.
  • Excellent verbal, written, and presentation skills.
  • Ability to work independently and collaborate effectively with cross-functional teams.
  • Strong organizational and territory-management skills, including prioritizing accounts and activities according to business need, access complexity, and potential impact.
  • Demonstrated problem-solving skills and ability to appropriately escalate complex reimbursement issues.
  • Comfort operating in a dynamic environment where processes and client needs may evolve.
  • Ability to travel up to 40%, including local and regional travel and occasional overnight travel.
  • Use only approved resources and materials when educating external stakeholders, and do not provide clinical advice.

Nice To Haves

  • Previous experience as an Oncology Field Reimbursement Manager, Field Access Manager, Reimbursement Business Manager, or in a similar field-based reimbursement role.
  • Experience with buy-and-bill products, specialty pharmacy distribution, infusion therapies, and/or provider-administered medications.
  • Knowledge of Medicare, Medicaid, and commercial payer reimbursement processes.
  • Experience supporting prior authorizations, appeals, claims, coding and billing education, and reimbursement-related provider education.
  • Experience with community oncology practices, large health systems, integrated delivery networks (IDNs), and/or academic medical centers.
  • Experience delivering in-person and virtual presentations to healthcare professionals and office staff.
  • Familiarity with CRM platforms and field activity reporting.
  • Ability to type at least 35 words per minute with 97% accuracy.
  • Flexibility to travel as needed.

Responsibilities

  • Manage virtual and field-based account engagement across the assigned Texas geography.
  • Prioritize accounts and conduct targeted in-person engagement where it provides meaningful value.
  • Provide reimbursement education and support to healthcare providers and authorized office staff using approved resources and materials and following program and compliance guidelines.
  • Translate complex reimbursement information into clear, actionable education for healthcare providers and office staff.
  • Support provider understanding of payer policies, reimbursement pathways, billing and coding concepts, prior authorizations, and appeals.
  • Identify reimbursement trends and develop account-level strategies.
  • Build strong provider partnerships and deliver in-person and virtual presentations to healthcare professionals and office staff.
  • Identify access barriers, resolve or appropriately escalate complex reimbursement issues, and share insights that may improve the provider access experience.
  • Manage territory activities, prioritize accounts based on business needs, access complexity, and potential impact, and document field activity accurately.
  • Travel within the assigned territory for account visits and, as needed, client meetings, conferences, training, and internal meetings.
  • Operate within established program and compliance guidelines; do not provide clinical advice.
  • Collaborate effectively with cross-functional teams while working independently.

Benefits

  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
  • Telehealth and Employee Assistance Program (EAP) services.
  • Company match on Health Savings Account contributions.
  • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and maximum of $300,000.
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
  • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting.
  • Paid Time Off (PTO) and Sick Leave.
  • Nine paid holidays plus two floating holidays.
  • Opportunities for advancement and personal and professional growth.
  • A challenging, stimulating work environment that encourages new ideas.
  • Inclusive, mission-driven culture and efforts to create a diverse workplace.
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