Oncology Clinical Educator, Solid Tumors, North Florida

Johnson & Johnson•Jacksonville, PA
•Onsite

About The Position

Johnson & Johnson is seeking an Oncology Clinical Educator (OCE), Solid Tumors, for a field-based overlay role covering North Florida. The OCE provides clinical education about Johnson & Johnson Innovative Medicine Oncology brands, primarily through PI-based and disease-state education for non-physician patient care teams (PCTs), including nurses, nurse navigators, pharmacists, and advanced practice providers. The role supports positive experiences for PCTs and patients by addressing educational needs related to clinical care and behavioral aspects of treatment and disease management. The OCE serves as a trusted educational resource for PCTs and patients, and as a strategic education leader across academic and community oncology accounts in a defined geographic area. The role analyzes account dynamics, customer education objectives, clinical challenges, market needs, and trends to develop and implement strategic education plans. The OCE collaborates with the OCE manager, the OCE responsible for a specific territory, and internal and external partners, while conducting all activities in accordance with regulatory and healthcare compliance guidelines and OCE Rules of Engagement. This position may flex to meet team needs related to product launches and other needs within the commercial organization, with focused product and disease-state training provided as appropriate. The role includes extensive travel throughout the region, including overnight travel, and requires the employee to live in the territory or be able to relocate there.

Requirements

  • Bachelor’s degree.
  • Active registered nurse license or an advanced practice degree (Nurse Practitioner/MSN).
  • OCN, AOCN, AOCNS, or AOCNP certification.
  • At least 8 years of work experience.
  • At least 2 years of postgraduate oncology clinical and/or educational experience.
  • Experience with oncology and/or hematology products.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to understand, navigate, and discuss complex clinical data.
  • Excellent collaboration and time-management skills.
  • Critical-thinking ability.
  • Ability to build comprehensive account education plans and analyze clinical insights to shape local education strategy.
  • Strong teamwork focus and ability to compliantly navigate field-partner complexities in accordance with Rules of Engagement.
  • Above-average computer skills, including PowerPoint, Excel, and Word.
  • Ability to work a 40-hour week, with flexibility to work additional hours when needed.
  • Ability to travel approximately 90% depending on geography, including overnight travel; business travel may include air travel and weekends as needed.
  • Ability to lift and transport work materials.
  • Valid driver’s license.
  • Fluency in English.
  • Must live in the territory or be able to relocate to it.

Nice To Haves

  • Knowledge of or experience with direct-to-patient education initiatives.
  • Previous industry experience.
  • Experience introducing new specialty pharmaceutical or biologic products or indications.
  • Living near a major airport.
  • Commitment to learning and applying emerging technologies such as AI through exploration and iteration, building team AI literacy and confidence, and promoting trusted, responsible use and sound judgment.

Responsibilities

  • Build external relationships with patient care team members, including registered nurses, nurse practitioners, physician assistants, pharmacists, and nurse navigators, and manage the geographic territory in collaboration with the OCE assigned to a specific territory.
  • Maintain effective communication with the OCE responsible for the specific territory within the region.
  • Develop and maintain strategic territory plans addressing customer education needs and clinical challenges, using account analysis, clinical insights, and ongoing communication with the territory OCE.
  • Educate patient care teams on oncology disease-state awareness and clinical and operational aspects of appropriate patient identification.
  • Educate patient care teams on the clinical profiles of oncology products, including clinical benefits and administration requirements.
  • Deliver education through one-to-one presentations, roundtable discussions, and formal presentations.
  • Provide patient education in patient advocacy meeting settings.
  • Master and teach the clinical and administrative profile of new cancer medications, including infusion processes for infusion nurses and other medical staff.
  • Translate and communicate relevant clinical education topics to diverse audiences.
  • Use strategic questioning and active listening to document and share clinical insights from customer engagements and meetings.
  • Use clinical insights to shape local education strategy and develop strategic account education plans.
  • Attend national, regional, and local meetings and provide clinical information or presentations; provide staff support at exhibit booths and displays as required.
  • Participate in journal clubs, book clubs, and team clinical discussions.
  • Develop, implement, and document a performance and development plan in collaboration with a supervisor.
  • Participate in management-assigned projects and complete administrative requirements accurately, promptly, and compliantly.
  • Provide regional and local clinical support for sales training initiatives and field personnel clinical competencies in partnership with Sales Learning and Development.
  • Support assigned therapeutic areas within the Johnson & Johnson Innovative Medicine Oncology portfolio and collaborate compliantly with internal functions, including sales, marketing, Health Policy & Advocacy, Medical Science Liaisons, and J&J With Me.
  • Maintain competence in the OCE mission, vision, and Rules of Engagement; labeled scientific data; market dynamics and competitive landscape; compliance guidelines; corporate conduct and ethics policies; and relevant standard operating procedures.
  • Stay current with clinical developments in relevant disease states, maintain advanced presentation skills, document interactions and customer information daily, attend clinically relevant meetings for professional development, and maintain professional standards in all interactions.
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