Oncology Clinical Educator, Solid Tumors, Smoky Mountains region

Johnson & Johnson Innovative Medicine•Horsham, PA
•Onsite

About The Position

The Oncology Clinical Educator (OCE) provides clinical education on Johnson & Johnson Innovative Medicine Oncology brands, with a focus on product-information-based and disease-state education for non-physician patient care teams, including nurses, nurse navigators, pharmacists, and advanced practice providers. The role supports positive patient-care-team and patient experiences by addressing clinical and behavioral education needs related to treatment and disease management. The educator also provides patient education through requests from advocacy groups and supports education across academic and community oncology accounts in a defined geographic territory covering Tennessee, Kentucky, and Indiana. This is a field-based regional overlay role that collaborates with the OCE assigned to specific territories and flexes to meet team, product-launch, and organizational needs. The OCE analyzes account dynamics, customer educational objectives, clinical challenges, market needs, and clinical trends to develop and execute strategic education plans. The role provides education through individual presentations, round-table discussions, formal presentations, meetings, and approved resources. It includes teaching stakeholders about disease-state awareness, patient identification, product clinical profiles and administration, and infusion processes for new cancer medications. The OCE also shares clinical insights, supports sales training initiatives, and collaborates compliantly with internal and external partners. The position requires adherence to regulatory and healthcare compliance requirements, company policies, standard operating procedures, and the OCE Rules of Engagement. The expected work week is 40 hours, with additional hours occasionally as needed. Travel is approximately 70%, including overnight travel and air travel, with weekend travel as needed. The role requires the ability to lift and transport work materials, a valid driver’s license, and residence in—or relocation to—the territory; living near a major airport is preferred.

Requirements

  • Bachelor’s degree required.
  • Active RN license or an advanced practice degree (Nurse Practitioner/MSN) required.
  • OCN, AOCN, AOCNS, or AOCNP certification required.
  • At least 8 years of work experience required.
  • At least 2 years of postgraduate oncology clinical and/or educational experience required.
  • Experience with oncology and/or hematology products required.
  • Excellent presentation skills required.
  • Ability to understand, navigate, and discuss complex clinical data.
  • Excellent collaboration and time-management skills.
  • Excellent communication skills, including oral, written, and interpersonal communication; fluency in English required.
  • Demonstrated critical thinking.
  • Ability to build comprehensive account education plans and analyze clinical insights to shape local education strategy.
  • Strong teamwork focus and ability to compliantly navigate field-partner complexities in accordance with Rules of Engagement.
  • Above-average computer skills, including PowerPoint, Excel, and Word.
  • Expected availability for a 40-hour work week, with flexibility to work additional hours occasionally when needed.
  • Ability to travel approximately 70%, including overnight travel; additional business-meeting travel and air travel, including overnight and weekend travel, may be required.
  • Ability to lift and transport work materials.
  • Valid driver’s license required.
  • Must live in the territory or be able to relocate to it.
  • Must comply with regulatory and healthcare compliance guidelines, company policies, ethical conduct requirements, and OCE Rules of Engagement.

Nice To Haves

  • Knowledge of or experience with direct-to-patient education initiatives.
  • Previous industry experience.
  • Experience introducing new specialty pharmaceutical or biologic products or indications.
  • Living near a major airport is preferred.
  • Demonstrated commitment to learning and applying emerging technologies such as AI through exploration and iteration, building team AI literacy and confidence, and reinforcing trusted, responsible use and sound judgment.

Responsibilities

  • Build and manage external relationships with patient-care-team members, including RNs, NPs, PAs, pharmacists, and nurse navigators, across the assigned geographic territory in coordination with the OCE responsible for a specific territory.
  • Maintain effective communication with the OCE responsible for the specific territory within the region.
  • Develop and maintain strategic territory and account education plans based on customer needs, account dynamics, clinical challenges, and insights.
  • Educate patient-care teams about oncology disease-state awareness and clinical and operational aspects of appropriate patient identification.
  • Educate patient-care teams on oncology products’ clinical profiles, including clinical benefits and administration requirements.
  • Deliver education through one-to-one presentations, round-table discussions, and formal presentations.
  • Provide patient education in patient advocacy meeting settings.
  • Master the clinical and administrative profile of new cancer medications and teach external stakeholders, including infusion nurses and other medical staff, about associated infusion processes.
  • Translate and communicate clinical education topics effectively to diverse audiences.
  • Use strategic questioning and active listening to document and share clinical insights from customer engagements and meetings.
  • Use clinical insights to shape local education strategy and develop strategic account education plans.
  • Attend national, regional, and local meetings and provide clinical information or presentations; provide staff support at exhibit booths and displays as appropriate.
  • Participate in journal clubs, book clubs, and team clinical discussions.
  • Develop, implement, and document a performance and development plan with the supervisor; participate in management-assigned projects.
  • Complete administrative requirements, including expense reports and activity documentation, accurately, promptly, and compliantly.
  • Provide regional and local clinical support for sales training initiatives and improve field personnel clinical competencies in partnership with Sales Learning and Development.
  • Support assigned therapeutic areas within the Johnson & Johnson Innovative Medicine Oncology portfolio and collaborate compliantly with relevant internal functions and external partners.
  • Maintain knowledge of the OCE mission, vision, and Rules of Engagement; labeled scientific data; market dynamics and competition; regulatory and healthcare compliance; business conduct and ethics policies; and relevant procedures and guidelines.
  • Stay current on clinical developments in relevant disease states and maintain advanced presentation skills.
  • Document interactions, clinical insights, and customer profile information daily as directed.
  • Attend clinically relevant meetings for professional development and maintain professional standards in all interactions.
  • Conduct all aspects of the role in accordance with the OCE Rules of Engagement.
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