Oncology Activation Lead

Jazz Pharmaceuticals•US - Home-Based - PA, PA

12d•$188,672 - $283,008•Remote

About The Position

The Oncology Activation Lead is responsible for translating Brand needs into the plans and roadmaps of the Global Capability Product within the Business Operations and Analytics (BOA) team. This is an individual contributor role that will report directly into the VP, BOA and dotted line into the Oncology Franchise. This role will be attending the Franchise Leadership Team meeting as needed to understand business needs and to communicate and help embed new and existing Global Capability Products into the Oncology Marketing and Sales, Market Access and Medical Affairs field teams. This role will heavily interact across the Oncology Leadership Team, Oncology Franchise teams and functions, and Global Capability Product Owners within the Customer Experience Organization and will significantly influence the Activation Lead roles for the other Franchises.

Requirements

Experience in marketing and/or field roles strongly preferred
Proven ability to translate business needs into technical requirements and design
Demonstrates a deep understanding of CRM (sales/service/marketing) and adjacent platforms (journey orchestration, marketing automation, digital engagement)
Experience in driving process changes, introducing new ways of working, etc. to fully unlock the benefits of a new capability
Experience running pilots, defining success criteria, and driving change management for enterprise rollouts
Strong collaboration and cross functional leadership
Strong experience is leading and influencing without authority
Bachelor's degree required, advanced degree preferred
10 years’ minimum work experience required in Marketing, Omnichannel or Activation roles
Proven ability to lead activation initiatives, translate strategy into execution and drive measurable outcomes
Understanding of Product Operating Model and agile methods
Formal training or hands‑on experience in organizational change management
Proficiency in analyzing adoption, utilization, and performance data to derive insights and inform decision-making
Exceptional communication and storytelling skills; able to translate complex capability concepts into simple, compelling narratives tailored to field and leadership audiences

Responsibilities

Plays a pivotal role in Jazz’s desire to create a seamless Customer Experience and anchoring the effectiveness of the new Global Capability Operating model
Serve as the link between the Franchise and the Global Capability Product Team, ensuring business needs are clearly communicated, technologies are effectively developed, and newly created capabilities are adopted and deliver measurable value
Develops activation plans to ensure effective roll out and enablement
Assesses skill gaps to ensure proper readiness and training approaches
Continually assess and measure success outcomes, and adjust activation plan to meet evolving needs and adoption
Ensure a cohesive delivery and adoption experience across the franchise
Represent the Oncology Franchise to Global Capability Product Teams
Partner with product owners to accelerate discovery, roadmap planning, and solution design
Monitor organizational impact metrics related to Global Capability Products and deliver strategic insights to Franchise Leadership and Cx Operations Leadership
Embed new Global Capability Products in the ways of working across the Oncology Franchise to unlock the full power of new technology-enabled approaches
Lead the rollout of new capabilities within the Oncology field and marketing organizations (e.g., CRM enhancements, dashboards, website chatbot, Next Best Action, AI‑enabled tools)
Drive the deployment of new CRM and other field capabilities by coordinating with Field Activators and driving change management and training for Oncology field teams across Sales, Market Access, and Medical Affairs
Drive adoption and effective utilization of new Global Capability Products by shaping mindset shifts, influencing behavioral change, and ensuring measurable business impact across the Oncology Franchise
Adapt processes, drive training and communications, and evolve ways of working within Oncology Franchise to embed new business capabilities in daily work
Make solutions intuitive and usable so employees can deliver better customer experiences and stronger business outcomes
Catalyze and support Omnichannel Orchestration execution—including planning, alignment, and impact measurement—in close collaboration with BOA stakeholders, enabling seamless integration of Personal and Non‑Personal customer engagement