Onboarding Specialist

AmeriBest Home CarePhiladelphia, PA

About The Position

Under the direction of the Vice President of Growth, the Onboarding Specialist is responsible for overseeing the caregiver on-boarding process, collecting and processing employment paperwork, maintaining employment records and monitoring ongoing compliance for licensing and credentialing of all associates.

Requirements

  • High school Diploma
  • Moderate competency with computers and keyboarding
  • Excellent organizational, oral and written communication skills

Nice To Haves

  • 1-year recent experience in a home care agency or other healthcare field
  • Exceptional computer proficiency including Microsoft Office, general accounting software, and knowledge of one or more major web-based home health database software program
  • Strong customer service skills
  • Experience with ADP and HHAeXchange Software preferred, not required

Responsibilities

  • Work with the team on assigned cases for new Associate On-boarding process to include collecting employment applications, all required HR onboarding documentation, applicant credentials, TB testing, residency requirements, etc.
  • Proactive follow-up with applicants to ensure receipt of necessary credentials and documentation to meet new hire to start metrics
  • Data entry new hire and associate termination information; update/maintain database regarding staff credentials, licenses, and other relevant information; and data entry communications with staff on compliance requirements.
  • Follow up with staff by phone, email, or memo regarding compliance requirements as necessary.
  • Conduct background screenings such as child abuse, state police, sanctions checks, OIG, social security verification and primary source verification of licenses upon hire, and ongoing screenings in accordance with regulatory requirements.
  • Conduct reference checks for all new hires.
  • Verifies I-9 documentation (including document collection/verification).
  • Assist Onboarding Training classes as needed and/or one on one delivery of onboarding packets either in person or electronically.
  • Communicate frequently with internal departments regarding the status of caregivers within the new hire process.
  • Input information into required systems (HHAeXchange, ADP, etc.) as required.
  • Demonstrates a concerned, helpful, and professional manner.
  • Performs other duties as assigned.
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