Onboarding Specialist - Human Relations & Development

City of Midland•Tx, TX

About The Position

The Onboarding Specialist - Human Relations & Development manages the daily operational tasks related to new hire processing, employee transfers, promotions, and onboarding. This role ensures a seamless, compliant, and professional onboarding experience while maintaining accurate HRIS data and providing timely communication between new employees, division hiring managers, and the Human Relations & Development leadership team.

Requirements

High school diploma or equivalent required
1–2 years of related experience in Human Resource required
Excellent attention to detail and organizational skills is a must
Ability to think critically, anticipate challenges, and proactively resolve issues
Strong customer service, communication, and interpersonal skills required
Demonstrated understanding of federal, state, and local labor laws and regulations
Experience handling sensitive and confidential information with discretion and professionalism
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required

Nice To Haves

Degree in Human Resources or Business Administration preferred
Experience with HRIS systems, applicant tracking systems, or similar hiring workflows preferred
Bilingual in English and Spanish preferred but not required

Responsibilities

Process all hiring, transfer, promotions, and separation transactions in HR systems accurately and efficiently.
Manage all aspects of the onboarding process from offer acceptance through new-hire orientation.
Conduct daily onboarding duties and clearly communicate new hire requirements, policies, and procedures to new employees.
Coordinate background checks, I-9 verification, and other pre-employment screenings, meeting federal, state & local laws and ensuring timely completion and review of results.
Collect, review, and process all required new-hire paperwork (employment eligibility, background checks, compliance documentation, I-9s, etc.).
Maintain accurate and complete employee records and personnel files initiated during the onboarding process, ensuring data integrity in the HRIS system.
Provide regular onboarding updates to HR team and division hiring managers to ensure transparency and accountability.
Serve as a friendly and reliable primary point of contact for new hires—from offer through full integration—by answering questions, assisting with documentation and transitions, and providing excellent customer service throughout the process.
Collaborate with division hiring managers, HR leadership, and other departments to ensure consistency and compliance with city/regulation requirements and city and strategic plan goals.
Collaborate with the talent team to support seamless candidate handoffs post-offer.
Ensure continuity of hiring and onboarding operations when the recruiter is attending recruitment events.
On occasion, assist with job fairs or other outreach activities to support departmental recruiting efforts.
Conduct new employee orientation on a rotational basis to welcome and onboard new hires.