Onboarding Specialist Part-Time $22-$33/hr.

Mille Lacs Corporate Ventures•Hinckley, MN

1d•$22 - $33•Onsite

About The Position

The Onboarding Specialist works in the Talent department and reports to the Talent Effectiveness Manager. This part-time role supports Grand Casino Mille Lacs and Grand Casino Hinckley, with regular travel between the properties each week. The Specialist is often the first contact new Associates have with the organization and leads New Hire Orientation and guest-service training to help them feel welcomed, informed, prepared, and connected to the company’s purpose. The role facilitates orientation sessions at both properties, introduces new Associates to company values and Mille Lacs Band culture, and provides information about policies, expectations, dress code, parking, perks, benefits, and relevant resources and systems. It also delivers ATC (Associates That Care) training monthly or as needed, coordinates training schedules and logistics, maintains accurate attendance and completion records, supports documentation and data accuracy in HRIS systems, and provides reporting to the Talent team and leadership. The Onboarding Specialist gathers feedback and recommends improvements to onboarding and training, partners with the Talent team to keep materials current, and collaborates with hiring managers, Strategic Partners, and other departments. Work takes place in training rooms, offices, and property environments and involves extended standing and presenting, setting up and moving training materials and equipment, and adapting schedules to business needs. Sessions may occasionally be early, in the evening, or on weekends. The role requires maintaining confidentiality and securing and maintaining a Gaming Regulatory Authority (GRA) license, as well as following applicable Detailed Gaming Regulations (DGRs).

Requirements

High school diploma or GED.
Demonstrated experience facilitating, training, or presenting to groups; experience may come from work, school, community, or volunteer settings.
Ability to engage groups of varying sizes, backgrounds, and experience levels as a presenter and facilitator.
Strong interpersonal and communication skills, including active listening and professional communication with Associates and leaders at all levels.
Strong organizational skills and attention to detail, including the ability to manage schedules, materials, and priorities across two properties.
Ability to work independently with limited guidance, troubleshoot issues, and make sound decisions in the moment.
Proficiency in Microsoft Office.
Ability to secure and maintain a Gaming Regulatory Authority (GRA) license.
Ability to follow relevant Detailed Gaming Regulations (DGRs).
Ability to travel regularly between the Mille Lacs and Hinckley properties each week.
Ability to stand and present for extended periods and set up and move training materials and equipment.
Flexibility to adjust schedules to hiring volume and business needs, including occasional early, evening, or weekend sessions.

Nice To Haves

A degree in Human Resources, Education, Communications, or a related field.
Equivalent combinations of education and experience will be considered.
Experience with Workday or other HRIS platforms.

Responsibilities

Facilitate all New Hire Orientation sessions at Grand Casino Mille Lacs and Grand Casino Hinckley, providing a consistent and engaging introduction to the organization, its values, and Mille Lacs Band culture.
Introduce new Associates to relevant policies, expectations, dress code, parking, perks, benefits overview, and first-day resources and systems.
Prepare orientation materials, rooms, equipment, and attendee rosters before each session.
Coordinate with orientation presenters and partner departments, keeping agendas on time and experiences consistent between properties.
Deliver ATC guest-service training monthly or as needed, teaching service standards and behaviors.
Schedule ATC sessions based on hiring volume and business needs, and communicate dates and expectations to hiring managers and Associates.
Keep training content current and aligned with the Friendly, Effortless, Fun, and Memorable service standards.
Serve as a primary contact for new Associates and hiring managers regarding orientation and training schedules, logistics, and questions.
Track orientation and ATC training attendance and completion, maintain accurate Workday training records, and follow up on missed or incomplete sessions.
Support new Associate documentation and data accuracy in internal HRIS systems while maintaining confidentiality.
Report orientation and training attendance, completion, and feedback to the Talent team and leadership.
Gather feedback from new Associates and leaders and recommend improvements to orientation content, delivery, and onboarding.
Partner with the Talent team to keep training materials aligned with current policies, SOPs, and brand standards.
Participate in special projects and complete other duties as requested or assigned.
Secure and maintain a license from the Gaming Regulatory Authority (GRA) and follow relevant Detailed Gaming Regulations (DGRs).