Onboarding Specialist

CLS Health PLLC•Webster, TX

About The Position

About CLS Health CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! Job Summary The Onboarding Specialist plays a key role in delivering seamless, engaging, and compliant onboarding experience for new hires. This role partners closely with Talent Acquisition, and HR to make new employees feel welcomed, prepared, and set up for success from day one. The ideal candidate is detail-oriented, highly organized, people-focused, and passionate about employee experience.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
1+ years of experience in HR, onboarding, employee experience, or talent operations
Strong organizational skills and attention to detail
Excellent written and verbal communication skills

Responsibilities

Coordinate and manage end-to-end onboarding for new hires from offer acceptance through onboarding completion
Serve as the primary point of contact for new hires during the onboarding process
Facilitate and/or support new hire orientation sessions (virtual and/or in-person)
Ensure job descriptions are finalized, accurate, and provided to new hires as part of onboarding
Request and coordinate new hire system access and accounts, including but not limited to: eClinicalWorks (eCW), Microsoft Teams, Company email and Additional systems based on role requirements
Partner with IT to ensure all technology access and equipment is available prior to start date
Track and follow up on access requests to ensure day-one readiness
Ensure completion of all onboarding and employment documentation, including I-9s, policies, and required forms
Upload and maintain all onboarding documentation in the employee personnel file accurately and timely
Maintain compliance with employment laws, internal policies, and audit requirements
Administer new hire surveys to evaluate onboarding effectiveness and employee experience
Track, review, and report survey feedback; recommend process improvements based on insights
Provide exceptional customer service to new hires, addressing questions with empathy and professionalism
Partner with Talent Acquisition for smooth handoff from candidate to employee
Continuously evaluate onboarding workflows and suggest enhancements to improve efficiency and experience
Perform other duties as assigned or required.