About The Position

The People Operations Program Specialist is a hands-on, fully on-site role based in Chesterfield, Missouri, focused on delivering an organized and seamless onboarding experience for new employees. The role manages the details before and during employees’ first day, including background checks, collecting and processing new-hire information, maintaining forms and records, and sending Day 1 communications. The specialist serves as the designated on-site I-9 verifier, completes in-person Section 2 verifications, reviews and stores supporting documents, administers applicable E-Verify submissions, and addresses Tentative Nonconfirmations. The role also welcomes new hires, coordinates orientation logistics, provides first-line support for benefits questions, and assists with other People Operations needs. It requires independent judgment, attention to detail, strong communication, and a people-focused approach.

Requirements

  • 3–5 years of experience in People Operations, HR coordination, or a related administrative role.
  • Hands-on experience completing in-person I-9 verifications and working knowledge of E-Verify and Tentative Nonconfirmation resolution.
  • Experience managing background-check workflows, preferably through Checkr or a comparable platform.
  • Strong attention to detail and ability to maintain clean, organized records.
  • Clear, warm written communication skills, including the ability to draft accurate, timely, welcoming new-hire emails.
  • Ability to manage multiple tasks and deadlines simultaneously.
  • Proficiency with Google Workspace, including Docs, Sheets, and Gmail, and comfort learning new systems quickly.
  • Must be based in or able to commute to Chesterfield, Missouri; the role is fully on-site.

Nice To Haves

  • Familiarity with Workday, Checkr, Greenhouse, or DocuSign.
  • Experience supporting onboarding in a high-volume, multi-site environment.
  • Comfort answering basic benefits questions and navigating benefits portals such as Cigna and WEX/Lumity.
  • Prior experience in a pharmacy, healthcare, or retail environment.

Responsibilities

  • Monitor background-check status in Checkr, proactively follow up on pending or incomplete checks, apply adjudication guidelines, escalate flagged results, and maintain the New Hire BGC Tracker.
  • Collect, review, and process required new-hire information, including hire, equipment, and personal data.
  • Maintain current new-hire forms and templates that reflect policy and process changes.
  • Partner with People Operations to ensure new-hire records are accurate and complete in Workday at the time of hire.
  • Identify and resolve data gaps or missing documentation before employees’ first day.
  • Draft and send Day 1 welcome emails with accurate logistics, schedules, and site-specific instructions, meeting established communication timelines.
  • Complete in-person I-9 Section 2 verifications on or before each employee’s first workday.
  • Review and scan I-9 supporting documents and store them in accordance with federal recordkeeping requirements.
  • Submit applicable E-Verify cases and resolve Tentative Nonconfirmations promptly and accurately.
  • Stay current on I-9 and E-Verify requirements, including reverification for employees with temporary work authorization, and immediately flag irregularities or concerns to the People Operations lead.
  • Welcome new hires on Day 1 and provide on-site People Operations support in Chesterfield.
  • Coordinate training-room assignments, orientation setup, and materials preparation.
  • Provide first-line support for benefits questions, direct employees to appropriate resources, and escalate complex questions.
  • Support ad hoc People Operations needs, including fingerprinting coordination, document collection, and general administrative tasks.
  • Provide additional onboarding support as needed.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service