Onboarding Optimization Manager

Waste Management, Inc. (WM)•Plymouth, MI

3d•Hybrid

About The Position

The Onboarding Optimization Manager is responsible for Centralized Hiring, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations. This role will support the Great Lakes Area (MI, OH, IN). This individual must live within this area and be able to travel 50%-60% to support the sites.

Requirements

Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience
3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
Valid Driver's License

Responsibilities

Work with OOM’s through coaching and development
Enhance retention through structured engagement beyond initial onboarding
Reduce time-to-hire and associated operational costs
Improve safety outcomes and service reliability
Build stronger talent pipelines and leadership development capabilities
Partners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals.
Oversees candidate offer process in partnership with Talent Acquisition partners.
Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor.
Investigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team.
Assist District manager in the creation and execution of retention strategy for frontline employees.
Creates and submits weekly and month end reports to senior management.