Onboarding Liaison - Food Processing 3rd shift

Maple Leaf Farms•Milford, IN

11d•Hybrid

About The Position

This role supports onboarding and training activities for new team members in a food processing environment, ensuring they are proficient in job responsibilities, safety procedures, Good Manufacturing Practices (GMPs), quality standards, and company policies. The position involves facilitating the Strong Start Program, preparing trainers, serving as the main point of contact for new production employees, monitoring their progress, and providing feedback to supervisors. The liaison will also help direct employee questions, track onboarding milestones, maintain documentation, and support initiatives to improve employee retention and engagement. Additionally, the role includes conducting orientation sessions and performing other assigned duties to support production and training needs.

Requirements

Ability to stay on task with little supervision.
May require standing for extended periods, walking and learning the production positions within the plant.
High school diploma or GED is preferred.
One (1) to three (3) years of experience in a manufacturing, food processing, or production environment preferred.
Working knowledge of production equipment, manufacturing systems, and standard computer applications preferred or the ability to learn.
Must be able to read, write, and communicate effectively in English.
Working knowledge of manufacturing, processing, and machine operation principles.
Ability to write, read, interpret, and follow SOPs, technical documentation, and production schedules.
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Strong attention to detail and commitment to product quality and safety.
Ability to work effectively in a fast-paced production environment.
Ability to adjust from working independently with little or no supervision or in a team environment.

Nice To Haves

Experience working in production, training or onboarding roles is preferred.
Additional technical training or coursework related to manufacturing, industrial processes, or production operations is preferred.
Bi-lingual skills preferred but not mandatory (Spanish, French, Creole, or Burmese preferred but not required).

Responsibilities

Record process data, operational adjustments, and write and make updates to standard operating procedures (SOPs) as needed.
Support onboarding and training activities for new team members, ensuring employees are trained in job responsibilities, safety procedures, GMPs, quality standards and company policies.
Facilitate the Strong Start Program.
Ensure trainers (Buddy’s) are prepared to support new team members.
Serve as the main contact for new production employees during the onboarding and training period.
Monitor new employee progress and provide feedback to supervisors/managers.
Coordinate 10, 20, and 30-day check-ins around performance and assist associates and leadership as needed.
Provide information or feedback to operations management on any concerns, issues, or changes that would impact culture, safety, production, policies, or the employee/management relationship.
Help direct employee questions and concerns to the appropriate Supervisors, Managers, or departmental representatives.
Track onboarding milestones and maintain accurate documentation, including training documentation.
Maintain and update the new hire monitor.
Support initiatives to improve employee retention and engagement, such as the Golden Duck program and employee appreciation events.
Conduct and assist with orientation sessions, ensuring employees understand company values, culture, and workplace expectations.
Perform other duties as assigned to support production and training needs, which may include laundry coverage or filling in for other liaisons.