Onboarding Experience Coordinator

Crossroads Treatment Centers•Greenville, SC

3d•Onsite

About The Position

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of an Onboarding Experience Coordinator Manage the onboarding process to ensure collection of all documents for new hires. Assist Recruiting team in collection of new hire documents. Ensure compliance with personnel files. Assist with maintaining personnel files within HRIS. Ensure new hires have technical assistance to properly set up their employee profile. Provide direction for benefits, payroll, or HR questions. Provide excellent customer service to employees including current and former employees, as well as potential new hires. Education and Experience requirements: Bachelor’s degree required. Highly prefer HR experience in Onboarding/Recruiting. Must have solid experience with Microsoft Office programs and database experience. Must be detail oriented and have excellent spreadsheet skills. Hours and Schedule This role will be based in our downtown Greenville, SC office. Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Our Mission Is Focused: We exist to improve health equity in order to create superior outcomes. Our Vision Is Clear: To provide the most convenient, comprehensive, high-quality care through specialty medical homes. Our Culture Is Inspiring: Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.

Requirements

Bachelor’s degree required.
Must have solid experience with Microsoft Office programs and database experience.
Must be detail oriented and have excellent spreadsheet skills.

Nice To Haves

Highly prefer HR experience in Onboarding/Recruiting.

Responsibilities

Manage the onboarding process to ensure collection of all documents for new hires.
Assist Recruiting team in collection of new hire documents.
Ensure compliance with personnel files.
Assist with maintaining personnel files within HRIS.
Ensure new hires have technical assistance to properly set up their employee profile.
Provide direction for benefits, payroll, or HR questions.
Provide excellent customer service to employees including current and former employees, as well as potential new hires.