Onboarding & Credentialing Coordinator

CHILD & FAMILY SERVICES INC•New Bedford, MA

20d•$24 - $26•Onsite

About The Position

The Onboarding & Credentialing Coordinator supports the Human Resources department by coordinating employee onboarding, credentialing, and training-related processes that help new and current employees feel prepared, informed, and supported in their roles. This position is full-time, 40 hours per week. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Requirements

Associate's degree in Human Resources, Business Administration or a related field and 2-3 years of Human Resources experience is required.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proficiency in Microsoft Office Suite, especially Excel and HRIS software, Paycom experience is desirable.
Excellent attention to detail and data entry experience.
Ability to work independently and collaboratively as part of a team.
Experience working in an organization with multiple locations.
Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Nice To Haves

Bachelor’s Degree preferred
Paycom experience is desirable
Health care credentialing experience is highly desirable

Responsibilities

Communicate with new hires to collect required paperwork and information while providing a welcoming, clear, and supportive onboarding experience.
Send contingent and official offer letters to candidates.
Conduct thorough background checks on potential candidates, including criminal history, employment verification, education verification, and other relevant checks. Conduct follow up checks per Agency guidelines.
Support the Training Manager with both continuing education unit (CEU) processing and training compliance.
Prepare new hire orientation materials to ensure new staff are provided a successful start.
Create and maintain new employee personnel files.
Assist HR leadership with Agency compliance requirements.
Administer referral and sign-on bonus processes.
Assist clinical staff with completion of credentialing applications, CAQH profiles and credentialing renewals.
Maintain credentialing files/spreadsheets and submission of credentialing applications for clinical staff.
Communicate with insurance contacts regularly for updates on applications and credentialing status of clinical staff.
Maintain, monitor and submit insurance credentialing rosters.
Work collaboratively with the billing department to ensure credentialing process is up-to-date and clinical staff are credentialed with appropriate insurance companies.

Benefits

Medical – Harvard Pilgrim/HealthPlans Inc.
Dental – Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days
10 Paid Holidays
2 Personal Days per year
Tuition reimbursement – Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts – save on medical expenses and dependent care!
401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance
mileage reimbursement
discounted Healthtrax gym membership
employee appreciation events!