Remote Onboarding Coordinator- EST, 3 MONTH CONTRACT

Aston Carter•Troy, NY

7d•Remote

About The Position

The Onboarding Coordinator (Back-End Support) provides critical administrative and compliance support to a busy onboarding team during a period of increased volume and transition. This 6‑month contract role focuses on internal, behind-the-scenes onboarding activities that ensure a smooth, compliant, and efficient experience for contractors and internal stakeholders. The position supports the front-end team by managing documentation, trackers, and processes so they can focus on direct contractor and customer support.

Requirements

Proven administrative support experience, including data entry, documentation management, and working in multiple systems simultaneously.
Strong general computer and technology skills, with the ability to quickly learn new tools and platforms.
Ability to work aligned to Pacific Time business hours while supporting a distributed team.
Strong attention to detail and follow-through, especially in compliance-focused work such as I-9 processing and documentation handling.
Professional written and verbal communication skills, with the ability to work effectively with internal stakeholders.
Adaptability and the ability to take direction well and handle changing priorities in a high-volume environment.
Experience using Microsoft Office tools, including Outlook, for communication and documentation.

Responsibilities

Complete onboarding compliance and administrative activities, including I-9 processing and all related documentation, in accordance with internal procedures and regulatory requirements.
Perform routine tracker sweeps to ensure onboarding data is accurate, current, and complete, and maintain onboarding trackers and spreadsheets on a regular basis.
Send, track, and manage onboarding paperwork, including reminders and follow-ups, to ensure all required documents are returned and properly processed.
Support the onboarding team by taking direction from team members, pivoting across tasks as priorities change, and helping manage high-volume workloads.
Participate in and complete approximately four weeks of training covering the I-9 process, tracker sweeps, paperwork workflows, and internal tools and systems.
Collaborate with internal stakeholders to resolve onboarding issues, clarify requirements, and ensure a seamless internal onboarding process.
Maintain organized electronic records and documentation within multiple systems and tools used by the onboarding team.