Onboarding Assistant

Elite DNA Behavioral Health•Fort Myers, FL
•$20 - $23•Hybrid

About The Position

Elite DNA Behavioral Health is seeking a full-time Onboarding Assistant to join their growing onboarding team. This role supports the onboarding and HR teams by coordinating pre-employment requirements, assisting candidates through the screening and onboarding process, and ensuring new hires are ready for their start. The ideal candidate is organized, detail-oriented, proactive, and can manage multiple candidates and requirements simultaneously in a fast-paced, high-volume environment. This position requires strong follow-through, clear communication, and accuracy.

Requirements

  • 1+ year of experience in HR, onboarding, recruiting, administrative support, healthcare administration, or a related field preferred.
  • Strong attention to detail and ability to maintain accuracy when managing multiple processes simultaneously.
  • Excellent organizational and time-management skills.
  • Strong written and verbal communication skills.
  • Ability to provide a professional, responsive, and customer-service-oriented experience to candidates and clinicians.
  • Ability to manage confidential and sensitive information with discretion.
  • Comfortable working in a fast-paced, high-volume environment.
  • Ability to follow detailed processes and consistently meet deadlines.
  • Proficiency with Microsoft Office and general computer systems.
  • Must be comfortable communicating with candidates, clinicians, hiring managers, and internal departments.

Nice To Haves

  • Healthcare, behavioral health, or compliance-related experience is a plus.
  • Experience with Paylocity, Monday.com, or similar HRIS/workflow systems is preferred.

Responsibilities

  • Provide a high-touch, white-glove onboarding experience to targeted clinicians.
  • Serve as a supportive point of contact for candidates, ensuring they understand the onboarding process.
  • Assist candidates with onboarding requirements, timelines, documentation, and next steps.
  • Monitor candidate progress and proactively follow up on outstanding requirements.
  • Maintain a professional, welcoming, and responsive experience from offer acceptance through start date.
  • Assist with the screening process for incoming candidates and new hires.
  • Coordinate and track pre-employment requirements, including background checks, drug screenings, and employment documentation.
  • Ensure onboarding tasks and documentation are completed accurately and within established timelines.
  • Follow up with candidates and internal teams regarding incomplete or outstanding requirements.
  • Maintain accurate onboarding records and status updates within company systems.
  • Assist with the processing and submission of registered intern applications.
  • Collect and review required documentation for completeness and accuracy.
  • Coordinate with candidates to obtain missing or corrected information.
  • Prepare and submit application materials in accordance with applicable requirements.
  • Track application status and follow up on outstanding items through completion.
  • Maintain organized records of submissions, documentation, and application progress.
  • Escalate questions, discrepancies, or issues to the appropriate HR or onboarding team member.
  • Assist with coordinating and selecting a designated start date for each individual.
  • Communicate confirmed start dates to candidates and appropriate internal departments.
  • Coordinate with hiring managers and internal teams to ensure the employee is fully prepared for their scheduled start date.
  • Help identify and communicate any outstanding items that could impact a candidate’s start date.
  • Assist the onboarding team with maintaining onboarding workflows, checklists, and tracking systems.
  • Update and maintain onboarding information in Paylocity, Monday.com, and other internal systems.
  • Assist with offer letters, onboarding communications, and new hire instructions.
  • Support coordination with IT to ensure appropriate system access, email accounts, equipment, and other resources are prepared.
  • Assist with organizing and preparing materials for new hire orientation.
  • Follow established onboarding procedures and workflows consistently.
  • Escalate delays, compliance concerns, or other issues that may impact the onboarding process.

Benefits

  • Opportunities for professional growth and development.
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