Onboarding and Training Specialist

Veras • Lehi, UT

22h • Onsite

About The Position

Join Veras, a fast-growing healthtech startup in Lehi, UT, as an Onboarding Specialist! Work in-office with a small, high-ownership team building the platform that powers workforce management for senior care facilities across the country. You'll have the opportunity to work with all departments and products at various stages.

About Veras
Veras is an early-stage startup backed by NFX (early investors in DoorDash and Lyft) and Spencer Rascoff (Zillow co-founder) building vertical SaaS for long-term care and senior living. The industry is massive — and it's been neglected by technology for decades. Facilities managing thousands of employees still rely on clunky, disconnected systems built by giant generalist companies that don't understand their world. We're changing that.

Building since April 2024, we've already witnessed strong adoption with over 30,000 people across 500+ facilities using Veras today for scheduling and workforce management, and we're expanding to become the operating system for long-term care. Our goal is to be the single platform that replaces the patchwork of outdated tools these organizations are stuck with — and bring long-term care into the modern era.

Our values:
Live Golden — be the example you want to see
Seek Kaizen — never stop improving
Be a Founder — take ownership, take risks
Enjoy the Journey — work hard, play hard, celebrate the ride
See what we're building at app.veras.com.

Requirements

• 1+ years in onboarding, support, or other customer-facing roles
• Strong communication skills—written, verbal, and over live training
• Proactive, empathetic, and detail-oriented
• Comfortable working in a fast-paced, team-first environment
• Tech-savvy and quick to learn new platforms

Responsibilities

• Guide new customers through product setup, configuration, and best practices.
• Lead live trainings, webinars, and 1:1 sessions to ensure successful adoption.
• Host regular office hours to support users and answer questions
• Track onboarding progress and proactively remove roadblocks
• Cross-department collaboration. Working with Sales to ensure

Benefits

• Competitive salary
• Meaningful equity in an early-stage company with real momentum
• Team outings
• Hackathons
• Quality swag

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed