Onboarding and Experience Specialist | Full Time Days | Rochester, NY

Rochester Regional Health

6d•$20 - $23•Onsite

About The Position

The Onboarding and Experience Specialist is responsible for executing all onboarding related activities for new team members and transfers for the system. This includes processing in-seat promotions, demotions, lateral moves, and additional jobs for team members. The role ensures a positive onboarding experience and serves as a point of continued support for new team members through their first year of hire, helping them acclimate to the health system and fostering a sense of belonging.

Requirements

2 years of relatable experience required.
2 years of experience in one of the following roles: Onboarding Specialist, Recruiting Specialist, Staffing Specialist, or Talent Acquisition Specialist.
Excellent verbal and written communication skills
Proven ability to build relationships
Critical thinking skills with the ability to sense environments and people in need of support.
Knowledge of personnel procedures and policies.
Detailed oriented and client focused.
Ability to prioritize workload, multitask and meet deadlines.
Proficient with Microsoft Office Suite
Strong organizational skills with a proven ability to take initiative and complete assignments against deadlines.
Communicates information and ideas clearly and articulately both in written and verbal form. Ability to adapt communication style and methods based on audience and purpose of communication.
Prioritizes workload and tasks appropriately and ensure most critical are addressed in a timely manner.
Demonstrates strong customer service skills, with intentions to help and support needs of people and the business.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Building relationships with new and existing employees throughout the pre-employment and transfer onboarding process.
Mentoring candidates through the onboarding process, communicating next steps and timelines to ensure timely validation of qualifications.
Communicating candidate status to key stakeholders such as hiring managers, recruiters, learning and development, and other departments.
Managing all pre-employment background checks, including those required by company or regulatory authorities.
Partnering with affiliations to schedule pre-employment health appointments for new team members.
Supporting new team members through their first year of employment.
Creating an environment of engagement and belonging for new team members.
Communicating leader-identified issues related to new team members' experience.
Collecting and documenting new team member feedback and sharing it with appropriate parties.
Performing other duties as assigned.