Onboarding Analyst – Client Shared Services

RBC • Bedford, NS

1d • Onsite

About The Position

The role supports the local compliance of RBC’s tax obligations by ensuring the timely and accurate tax onboarding of clients to RBC Capital Markets. You will work within the Tax Operations team to manage in-scope tax regulations, ensuring that all client documentation and regulatory requirements are met accurately and efficiently.

Requirements

• Post secondary education, Diploma or Degree in Commerce, Finance, Business, or a related field
• Strong interest in tax operations and client onboarding
• Intermediate to Advanced proficiency in Excel
• Proven attention to detail and accuracy in record-keeping and data management
• Excellent organizational and communication skills
• Ability to manage multiple priorities and meet tight deadlines

Nice To Haves

• Knowledge of FATCA/CRS and other regulatory frameworks
• Previous experience working with outreach or client onboarding systems
• 1-2 years of experience

Responsibilities

• Undertake day to day activities of the Tax Onboarding Team for RBC CM (Capital Markets) business Units, which includes, but not limited to, the timely and accurate indexing of tax obligations in TORC (Tax Operations Regulatory Control) resulting from the identification of new client, product, account, and agreements by CM Tax Operations.
• Conduct initial outreach to clients to obtain valid and up to date tax documents, self-certifications, public documents, and cure documents as necessary for successful completion of Tax Onboarding.
• Utilize third party tax form repositories and service providers to obtain tax documentation, raising new requests and maintaining open documentation collection cases.
• Facilitate the collaboration and escalation between CM Tax Ops and client/counterparties, expediting issues while ensuring the management of expectation between groups reliant on tax document itself and associated validity status.
• Maintain clear and accurate audit status in respect to the sequence and frequency of the outreach and follow-ups, including evidence of the dates, persons and communications undertaken.
• Perform the initial cursory review of tax forms to ensure that they meet preliminary validation standards including the completeness of fields, form version & type, ensuring signed and dated. Returning forms to clients if immediate issues identified and sending to Tax Ops for further regulatory review.
• Work with Tax Operations, ensuring priorities are constantly being maintained in TORC Function Tasks with the correct focus being applied on Outreach efforts based on Tax Regulatory exposure and risk.
• Undertake tax documentation remediation outreach activities, to obtain updated valid tax documents from clients based on Tax Operations identification of expired tax documents, GIIN verification fall-out and Change in Circumstances, working within CM Tax Ops prescribed regulatory calendar periods.
• Establish a best practice approach in ensuring that clients, counterparties, and internal business partners receive appropriate attention and that all queries are responded to and resolved in a timely fashion.

Benefits

• Excellent exposure to communicate with various business partners and stakeholders
• Opportunity to obtain hands-on experience throughout your role
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to develop expertise in tax operations and client onboarding within a leading global financial institution
• Exposure to multiple business lines and cross-functional teams
• A supportive and collaborative environment focused on innovation, growth, and excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree