OnBase IT Systems Administrator

KBR, Inc.•Orange Park, FL

4d•Remote

About The Position

KBR is seeking an OnBase IT Systems Administrator to join our Enterprise Systems Team and support the administration, support, and continuous improvement of the Hyland OnBase and Brainware Intelligent Capture solutions, with a primary focus on Accounts Payable (AP) invoice automation. The OnBase Administrator will partner closely with Finance, business stakeholders, and IT teams to deliver responsive customer service, drive innovation, and advance digital delivery across financial document workflows. This position will play a key role in improving user experience, increasing automation, strengthening compliance, and enabling efficient, scalable, end-to-end processing.

Requirements

Bachelor’s Degree in Business Administration, Information Technology, or related field.
7+ years of progressive experience in OnBase/enterprise content management, workflow administration, or related field, including 5+ years of functional experience supporting Accounts Payable, invoice automation, or finance operations.
Strong experience with OnBase System Administration and Workflow (Finance / AP - focused)
Hands-on experience with Brainware Intelligent Capture - system configuration, OCR Engines and invoice processing
Proven experience implementing or supporting AP automation solutions
Expertise in OnBase Studio, Configuration modules, Workflow, WorkView, Unity Forms, and reporting
Experience troubleshooting integrations between OnBase, Brainware, and ERP systems
Proficiency in Microsoft SQL Server (queries, reporting, and data analysis)
Strong understanding of Accounts Payable processes and invoice lifecycle
Deep understanding of AP invoice processing, workflow automation, and digital document solutions
Strong analytical, troubleshooting, and problem-solving skills
Excellent customer service skills with the ability to support and influence business users effectively
Demonstrated focus on innovation, continuous improvement, and digital delivery
Strong communication and collaboration skills across finance, operations, and technical stakeholders
Ability to work independently, manage competing priorities, and deliver high-quality results

Nice To Haves

OnBase Certified System Administrator (OCSA) and/or Workflow Administrator Certification
Experience with ERP systems - Deltek Costpoint ERP and SAP in Finance / Accounts Payable (AP) modules
Familiarity with SOX compliance and financial audit processes
Experience in shared services or high-volume AP environments

Responsibilities

Design, configure, and support end-to-end AP invoice processing workflows, including invoice ingestion, validation, approval routing, and posting
Advance digital delivery by optimizing touchless invoice processing through automation, business rules, and exception handling queues
Configure PO invoice matching processes (2-way / 3-way match) and approval hierarchies to improve accuracy and efficiency
Support invoice ingestion through monitored digital channels, including Outlook email integrations
Monitor and improve invoice cycle times, reduce manual intervention, and identify opportunities for innovation in workflow design
Administer and optimize Brainware for high-volume invoice capture and data extraction
Configure document classification, data extraction, and validation rules for invoices and financial documents
Improve OCR accuracy and minimize exception rates
Provide daily support, maintenance, and monitoring of OnBase and Brainware platforms to ensure reliable service delivery
Troubleshoot workflow, capture, and integration issues impacting AP operations with a strong customer service mindset
Maintain OnBase Unity/Thick clients for finance users and support a positive user experience across digital tools
Manage upgrades, patches, and system configurations while minimizing disruption to business operations
Support and troubleshoot integrations between OnBase and ERP systems - Deltek Costpoint ERP and SAP
Ensure accurate and timely transfer of invoice data between systems
Work with finance and various IT teams to maintain data consistency and system reliability
Develop and maintain AP-related reports and dashboards (invoice volume, cycle time, exception rates)
Use SQL queries to analyze invoice processing data and resolve discrepancies
Ensure compliance with SOX financial controls, including audit trails and document retention
Support internal and external audits with document retrieval and reporting
Provide responsive support to AP and finance teams for invoice processing, workflow issues, and system questions
Deliver a high level of customer service by resolving issues effectively and communicating clearly with business users and technical teams
Conduct user training and system demonstrations focused on AP processes and digital tools adoption
Develop and maintain SOPs and user documentation that support consistent, efficient process execution
Act as a liaison between Finance and IT to continuously improve AP processes, service quality, and digital capabilities
Identify opportunities to increase automation, reduce paper-based processing, and improve the digital delivery of finance services
Implement best practices for financial document management, workflow optimization, and scalable solution design
Recommend innovative enhancements that improve user experience, operational efficiency, and business value
Participate in OnBase community forums and remain current with platform enhancements and industry trends