On-Site Operations Lead

RoadRunner Services•Auburn, WA

22h•Onsite

About The Position

We are seeking a dependable, hands-on outdoors On-Site Operations Lead to oversee a small vehicle processing team at our Seattle operation. This is a working lead position—you will work alongside your team while coordinating daily activities, communicating with customers, and ensuring vehicles are processed accurately and efficiently. This role is ideal for someone who thrives in an independent environment, is highly organized, and takes ownership of results.

Requirements

Strong sense of accountability and ownership
Self-directed with the ability to work independently
Excellent communication and customer service skills
Comfortable using smartphones, tablets, and web-based applications
Strong organizational and time-management skills
Ability to prioritize multiple tasks in a fast-paced environment
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Ability to work outdoors in varying weather conditions
Ability to walk, stand, and enter and exit vehicles throughout the shift

Nice To Haves

Previous experience in automotive operations, logistics, transportation, fleet management, auction services, or a related field is preferred
Prior experience leading small teams is a plus

Responsibilities

Coordinate daily vehicle processing activities for a team of 2–3 associates
Receive, move, park and process incoming vehicles arriving via truck from San Diego
Use handheld devices and mobile applications to receive assignments and update vehicle statuses
Remove vehicle tags as needed
Ensure electric vehicles are properly charged and staged
Communicate with customers, drivers, and team members via phone, email, and text
Handle scheduling and day-to-day operational coordination
Maintain accurate records and ensure all tasks are completed on time
Identify and resolve issues proactively with minimal supervision
Assist with on the lot vehicle movement and other operational tasks as needed