On-Site Operations and Facilities Coordinator

IST Management Services•Chicago, IL

3d•$85,000 - $95,000•Onsite

About The Position

IST Management is seeking a On-Site Operations and Facility Manager to join our Chicago area team! The On-Site Operations and Facility Manager is responsible for providing on-site management and regional support our facilities operation in Print/Scan/Mail/Hospitality and Office Service functions. The ideal candidate will have at least 2-3 years of Site Management experience in a corporate office environment and managing a team of 5+ employees. Manager must have strong leadership skills, have the ability to lead a diverse team of employees and deliver a high level of customer end user services while using critical and analytical skills in delivering practical solutions. IST Management is a business process outsourcing company. We pride ourselves on our commitments to excellence for our clients and upward mobility for our employees. We provide cross-training and a career path to leadership for our on-site positions. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! Check out istmanagement.com for more info on us!

Requirements

At least 2-3 years of Site Management experience in a corporate office environment
Managing a team of 5+ employees
Strong leadership skills
Ability to lead a diverse team of employees
Deliver a high level of customer end user services
Use critical and analytical skills in delivering practical solutions
Prior Office/Corporate/Facility Management experience.
Microsoft Office proficiency required
High School Diploma or GED required
Authorization to work for any employer in the US required
Excellent communication skills both verbal and written
Ability to effectively lead a team environment
Willingness to cross-train for other job functions
Must be a working manager.
Ability to meet employer's attendance policy
Ability to lift up to 50 lbs

Nice To Haves

Previous management experience in a legal environment is a plus.

Responsibilities

Act as primary contact for general office management, operational facility issues and requests
Coordinate with vendors – Crafty, Iron Mountain, Pro Shred
Conduct routine facility inspections to determine areas for service
Coordinate and assist in implementation of future of work
Provide hands-on support for basic maintenance
Engage approved vendors as needed to complete repairs
Partner with necessary internal departments including EUC
Ensure timely follow up and work order completion
Provide backup to Facility Manager for all sites as necessary
Perform other functions as assigned
Perform on-site event coordination and planning with global Events Team
Professional and friendly customer service; verbal and written interaction with internal and external clients with excellent use of business etiquette and critical thinking skills.
Hospitality services: Conference room management (i.e setting up/breakdown for meetings and events, arranging and moving tables/chairs, assist with catering orders, other related tasks as needed)
Mail/Copy/Print Center - Ability to manage workflow and direct team in best practices and utilize current technology to leverage workflow. Make viable recommendations on industry trends and solutions to improve operations efficiency
Consistently adhere to business procedure guidelines; take direction from Sr. Management and maintain communication with full participation in all scheduled meetings.
Participate in cross-training and develop plans for the execution of cross-training of team members.
Maintain all logs and reporting documentation; attention to detail and
Adhere to all safety procedures; perform other tasks as assigned