Bilingual On-Site Manager
About The Position
Join Ascend Staffing as a Bilingual On-Site Manager supporting one of our major customers in the DFW area. This customer currently has 100+ Ascend associate workers on assignment across six facilities, and we are looking for a second on-site team member to help support our current On-Site Manager with daily workforce operations, employee support, customer service, and reporting. This role is a great fit for someone who is organized, bilingual, dependable, and comfortable working in a fast-paced staffing environment. You’ll play an important role in helping associates succeed while supporting a strong customer partnership.
Requirements
- Must be bilingual in English and Spanish
- Strong customer service and communication skills
- Highly organized with strong attention to detail
- Computer-savvy and able to learn new systems quickly
- Able to manage multiple priorities in a fast-paced environment
- Reliable, professional, and solution-oriented
- Comfortable supporting a large workforce across multiple facilities
- Able to work independently and as part of a team
Nice To Haves
- Previous staffing, HR, recruiting, or workforce management experience
- Experience in an on-site, customer-facing, or employee support role
- Familiarity with timekeeping, scheduling, or attendance tracking systems
- Experience supporting high-volume employee operations
Responsibilities
- Serve as a key on-site contact between Ascend Staffing, associate workers, and the customer
- Support the current On-Site Manager with daily operations and employee needs
- Assist with attendance tracking, scheduling, call-offs, and workforce updates
- Help support multiple customer facilities throughout the DFW area as needed
- Provide excellent customer service to associates and client contacts
- Assist with onboarding, orientations, timekeeping, and employee documentation
- Maintain accurate records, reports, and communication logs
- Monitor associate performance, attendance, and workplace concerns
- Respond professionally and promptly to employee and customer questions
- Use computer systems to track reports, updates, schedules, and employee information
- Help ensure Ascend associates receive consistent communication and support
Benefits
- Bi-weekly pay
- Direct deposit and debit card payment options
- Health, vision, dental, life, and disability insurance
- Bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
