On Site Manager

Tuli Lodge • Seattle, WA

3d • Onsite

About The Position

Tuli Lodge is expanding rapidly, opening two new locations this summer and scouting for its first permanent site. We are seeking a Site Operations Manager to be a key part of building and scaling the company across the US. This role involves leading on-site teams, managing operations, and taking ownership of inventory and vendor relationships. The ideal candidate is proactive, hands-on, and eager to grow with the company into a General Manager role.

Requirements

• Experience managing a team of 5+ people in a fast-paced, customer-facing environment (hospitality, retail, fitness, food service).
• Experience building or enforcing SOPs.
• Experience developing training programs or onboarding processes.
• Ability to take ownership without being asked and over-communicate.
• Skill in holding people accountable while maintaining trust.
• Naturally handy and comfortable with physical labor and unexpected issues.
• Comfortable with computers, including managing email, calendars, and written communication.
• Ambitious to grow into more responsibility, more locations, and eventually a GM role.
• Must have a reliable car.

Nice To Haves

• Comfortable occasionally driving on behalf of the company.

Responsibilities

• Lead, schedule, and manage a team of approximately 10 Sauna Hosts across two locations.
• Build and own the onboarding and training curriculum for all on-site hires.
• Set weekly schedules for the full team across both SLU and North Queen Anne locations.
• Build, document, and enforce Standard Operating Procedures (SOPs) across all on-site operations.
• Maintain high standards for guest experience, team culture, cleanliness, safety, and overall vibe.
• Participate in an on-call rotation with the founding team (roughly 1-in-3 weeks).
• Report directly to the CEO with proactive communication.
• Collaborate with the CEO to identify and implement business improvements.
• Manage all inventory across both locations, including tracking stock and placing reorders.
• Own vendor relationships end-to-end, including communication, contracts, and accountability.
• Scale operational systems to accommodate new locations as the company grows.
• Troubleshoot and fix issues as they arise, including physical repairs and on-site problems.
• Perform physical labor such as chopping wood, managing fires, and hauling equipment.
• Occasionally drive between locations and run errands for the company.

Benefits

• Base salary: $60,000 (increases to $70,000 once Phase 2 is fully owned).
• Performance bonus: $10,000 - $20,000.
• Paid sick leave.
• Paid time off.
• Unlimited sauna + cold plunge access at all locations.
• Mileage and vehicle wear reimbursement for company driving.
• A significant role in company growth and decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed