On-Site Manager

CHEP•Dunn, NC

1d•Onsite

About The Position

The On-Site Manager supervises and leads a crew of employees at a customer location while also operating a forklift. The role provides leadership, management, and direction to support efficient operations and high levels of customer service in a fast-paced, high-volume distribution center environment. The facility operates on two shifts, has approximately 15–20 employees, and sorts more than 25,000 pallets per week. The position requires willingness to work first or second shift, Saturdays, and extended hours as necessary. The manager oversees employee coaching, safety, production, maintenance coordination, warehouse activity, product flow, and operational performance. They work with the Plant Manager and HR as needed to meet plant objectives, manage costs and yield, address employee performance and attendance, and ensure compliance with CHEP procedures and work instructions. Prior experience in manufacturing, warehousing, distribution, or logistics is preferred; forklift operating experience is required.

Requirements

High school diploma or equivalent.
Prior forklift operations experience is required.
Experience working in manufacturing, warehousing, distribution, and/or logistics.
A proven track record of success and stability, stated as 1 to 3 years.
Good working knowledge of Microsoft Office products, especially Excel.
Demonstrated sound decision-making ability.
Ability to work well unsupervised.
Strong interpersonal and communication skills.
Results-oriented approach and ability to meet deadlines and commitments.
Willingness to work first or second shift, Saturdays, and extended hours as necessary.

Nice To Haves

Bachelor’s degree or 3–5 years of equivalent work experience.
Familiarity with OSHA and DOT regulations and requirements.
Mechanical aptitude; electric or conveyor knowledge is a plus.
P&L and budgeting experience.
Bilingual English and Spanish skills.

Responsibilities

Mentor, coach, and guide employees; address employee relations issues and foster a positive and productive work environment.
Lead and improve safety performance through training, accident prevention, rehabilitation programs, and compliance with safety standards.
Directly manage and oversee the CHEP Safety Program at the facility.
Manage shift maintenance activities and coordinate with the maintenance team to resolve equipment breakdowns and maintain plant operations.
Drive continuous improvement and implement best practices to improve efficiency, quality, and cost-effectiveness across operations.
Monitor plant operational costs and yield, working with the Plant Manager to optimize performance and meet plant objectives.
Address employee performance and attendance matters in collaboration with HR.
Ensure compliance with CHEP procedures and work instructions, and ensure production, safety, and servicing processes are understood and performed accurately.
Coordinate inbound and outbound product flows involving forklifts and trucks.
Perform warehouse operations and forklift operation.
Input data daily and interact with drivers.
Communicate effectively with customers and employees.
Coach employees in a way that models company values and culture.

Benefits

Competitive pay and annual bonus structure.
Benefits available from Day 1.
Paid time off and holiday observances.
401(k) with company match up to 4%.
Company-paid vision insurance, short-term disability insurance, and life insurance.
Company-provided personal protective equipment and safety equipment.
Tuition reimbursement.
Parental leave.
Childcare assistance.
Profit sharing.