Winter 26/27: On Mountain Cashier Lead

POWDR•Copper Mountain, CO

23h•Onsite

About The Position

The Cashier Lead interacts with guests and employees, and works with the T-Rex foreman and Alpine F&B Manager to ensure proper operation of the facility. Responsibilities include opening, closing, cash handling, theft/loss prevention, supervising other crewmembers, and other supervisory functions as deemed appropriate. The cashier lead will be responsible for working on a register during open hours, counting the cash drawers at the end of day and figuring out any issues with shortages/overages, training and updating crewmembers on policies and procedures, assisting cashiers during the day with making change, assisting management in figuring out reasons for any shortages of the cash drawer. The cashier lead will assist in taking cash and end of day reports to the accounting office at the bottom of the mountain each day. This position works on the mountain and skiing or riding is required to get to and from work on a daily basis. You must be able to ski/ride at an intermediate level and own your own equipment, including a helmet.

Requirements

Must be able to ski/ride at an intermediate level.
Own your own equipment, including a helmet.
Highest integrity is expected.
Must be able to stand for long periods of time.
Impeccable attendance and punctuality.
Standard Operating Procedures will be followed at all times.
Is honest and has the highest integrity.
Able to handle and manage confidential information.
Professional appearance. Adheres to all grooming guidelines.
Follows established policies and procedures.
Is supportive of Core Values.
Sets the example for others and is above reproach.
Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
Can handle fast paced, potentially high-pressure environment.
Is flexible with hours and days of work.
Is able to work any hours of the day, any days of the week.
Prioritizes and re-prioritizes personal time and work, to have good balance in life.
Lift and carry loads of up to 50 pounds.
Ability to stand for long periods of time (will include nights on special event weekends and holidays).
Ability to work a flexible schedule, any times or days needed.
Ability to communicate effectively both verbally and written.
Must be able to hear normal conversations in a busy, crowded environment.
Vision must be within normal range to work safely and to read written information.
Must be an experienced skier/rider with own equipment including industry certified helmet.
Must own non-slip shoes.
Must be at least 18 years old.
Previous cash handling experience required.
All candidates must fill out an application to be considered for employment.

Nice To Haves

Fluent in English
High School Diploma or GED preferred
TIPS certification preferable, may be obtained after employment
Previous supervisory experience is preferred

Responsibilities

Provide assistance to the management team in ensuring the building and staff are ready for business.
Quickly and accurately process guest transactions while creating an atmosphere that attracts return business.
Lead staff through example, multi-task, prioritize and organize.
Work in a fast-paced environment and adapt to changing situations.
Assist in the training of staff and ensuring that staff is following established SOP’s.
Transact sales on a POS system in an efficient and friendly manner.
Assist management in training new employees and implementing new policies and procedures.
Work all areas of operation if necessary, including cashiering, cleaning, serving, stocking and organization.
Support members through teamwork and mutual respect.
Process and complete orders according to outlet recipes and procedures.
Verify correct count of cash drawer at beginning of day.
Run financial reports on POS system, count all drawers at end of day.
Keep cash handling area clean and stocked with necessary documents.
Know policies regarding payments accepted and discounts offered.
Assist management with end of day reporting.
Complete necessary forms for varying portions of business.
Assist with overall restroom cleanliness and duties when needed.
Be polite to our guests and employees alike.
Make every attempt to please the guest.
Greet every guest, make small talk with them and thank them for coming.
Be available to our guests and employees at all times.
Act as a great ambassador for the resort, fixing problems as they arise and having fun.
Fix guest challenges as needed.
Accept new responsibilities and transfer others.
Function as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.
Uphold the most professional image.
Continually strive to exceed our guest’s expectations and create memories for our guests and staff.