On-Course Food & Beverage Supervisor, Whistling Straits

Kohler Co.•Kohler, WI

7d•$19 - $29•Onsite

About The Position

The On-Course Food & Beverage Supervisor provides support to the management team through a variety of administrative and operational tasks and the supervision of golf course food & beverage staff. This role manages all guest requests, complaints, and questions, ensuring all aspects are communicated to the appropriate leadership.

Requirements

Safe Serve Certified, as applicable.
Must be 18 years old.
3+ years’ experience in a restaurant.
High school diploma or equivalent.
Organized, positive leader who communicates well, supports team morale and thrives in a fast‑paced environment.
Commitment to excellent guest service food and beverage experience, ideally in a golf setting.
Team-oriented attitude.
Self‑starter with the ability to work independently and take initiative.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

Supervisory experience preferred.
Hospitality experience, especially in golf and food and beverage.

Responsibilities

Assist management with daily administrative tasks including purchasing, ordering, invoicing, scheduling, records control, and filing.
Accurately process all new hire and employee change paperwork in a timely manner.
Assist in reconciling all operational paperwork including guest receipts and vendor invoices.
Work with staff and management team to ensure proper cost controls and inventory levels.
Inform staff about special items for the day and product changes.
Coordinate with on-course staff to ensure smooth operation and guest satisfaction.
Assist with food and beverage service.
Prepare mixed drinks for service (must be 18 or over and licensed).
Understand and communicate products and services available at the resort.
Assist with inventory, stocking, and maintaining par stock levels for all carts.
Inspect beverage carts at the beginning of shift for par stock, cleanliness, etc.
Help other areas of the department.
Train Course Servers.
Assist with overseeing the on-course guest traffic and ensuring proper distribution of assigned stations.
Resolve escalated guest concerns.
Create and execute special projects and assignments.
Assist in answering telephone calls from guests.
Promptly respond to guests with any additional requests.
Perform the responsibilities of Course Servers and Outside F&B Clerks, as needed.
Be cross-trained to work in more than one outlet.
Demonstrate knowledge of all courses, scheduling needs, and coordination of staff.