On Call / Triage RN - Home Health
About The Position
Join a Team That Puts YOU First! At Emblem Home Health, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be! This is an on-call position that does NOT require travel. On-call hours are 5pm-8am, Monday-Friday, and all day Saturday and Sunday. As the On-Call Triage RN, you'll use your nursing expertise to assess patient needs, provide education and support, coordinate care, and guide timely interventions that allow the patient to remain safe and comfortable at home. Every call is an opportunity to bring reassurance, clinical expertise, and peace of mind to patients and families during unexpected moments. Our Commitment to You Focus on what you do best. We provide the technology, processes, and clinical support needed to help you deliver exceptional patient care with confidence. Experience the power of teamwork. Even in a remote role, you'll be connected to a dedicated clinical team that values communication, partnership, and shared success. Make every interaction matter. Your expertise will directly influence patient outcomes, helping individuals and families feel supported during some of their most important moments of care.
Requirements
- Currently licensed as a Registered Nurse (RN) in the State of Arizona
- 1 year of home health experience strongly preferred
- Previous triage, telehealth, on-call, or case management experience
- Knowledge of Medicare home health regulations and standards
- Experience supporting patients with chronic disease management, medication management, and complex care needs
Responsibilities
- Provide telephonic triage support for home health patients and caregivers during evenings, nights, weekends, and holidays
- Assess patient symptoms and clinical concerns, utilizing sound clinical judgment to determine appropriate interventions
- Provide guidance regarding symptom management, medications, treatment plans, and home care instructions
- Escalate urgent concerns and facilitate appropriate medical attention when necessary
- Coordinate communication between patients, caregivers, physicians, and the home health care team
- Obtain, document, and communicate physician orders as needed
- Accurately document patient interactions, assessments, recommendations, and care coordination activities in the electronic medical record
- Ensure continuity of care through detailed communication and handoff to daytime clinical staff
- Assist with after-hours patient inquiries and care coordination needs
- Maintain compliance with agency policies, regulatory requirements, and home health standards of practice
- Participate in quality improvement initiatives and ongoing clinical education
Benefits
- Medical / Dental / Vision Insurance
- Paid Time Off
- 401(k) matching
- Employee Assistance Program
- FSA / HSA
- Life Insurance
- Pet Insurance
- Employee Referral Program
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What This Job Offers
Career Level
Mid Level
