On Call Scheduler Week Nights

Cheer Home Care • La Jolla, CA

32d • Remote

About The Position

Cheer provides nonmedical home care services to the elderly and disabled, with a focus on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home. As a Cheer On Call Scheduling Coordinator, your personality and skills will bring a better quality of life to seniors and adults with disabilities. The On-Call Scheduling Coordinator serves as the first point of contact for urgent staffing needs, call-offs, schedule changes, and caregiver support after business hours. This role is critical to ensuring continuity of care, timely staffing support, and exceptional service for our clients and caregivers. The On-Call Scheduling Coordinator supports caregiving team during overnight, weekday hours.

Requirements

• Must reside within San Diego County or a reasonable commuting distance.
• Friendly Demeanor
• Comfortable with using Technology

Responsibilities

• Reviewing Shift Notes
• Clocking Caregiver In and Out
• Scheduling Replacement Caregivers for Call-Outs
• Support Caregivers During their Shifts
• Answering Client Questions
• Bringing Ease and Comfort to Our Clients and Caregivers
• Coordinate caregiver coverage to ensure uninterrupted client care
• Communicate professionally with caregivers, clients, and leadership teams
• Escalate urgent concerns appropriately following company protocols
• Support continuity of care and operational efficiency during overnight and weekend hours
• Partner closely with operations and care teams to provide exceptional service
• Maintain confidentiality and professionalism in all communications
• On a Rare Occasion - Visiting a Client

Benefits

• Paid weekly
• Holiday pay: time and a half
• Training and ongoing support
• health
• dental
• 401(k) with 4% company match
• Management that wants feedback and new ideas

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed