On-Call Room Attendant - InterContinental New York Barclay

IHG•New York, NY

3d•Onsite

About The Position

This position will cover the overflow of room assignments and coverage for leaves of absence. At IHG, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. We're looking for more people like this to join our friendly and professional team.

Requirements

Fitness is important as it's a physical role and you’ll be on your feet most of the day.
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
Ability to bend and kneel to complete some activities.
Literacy skills - reading, writing and basic maths skills.
Flexible attitude to shifts – may need to work nights, weekends and/or holidays.

Responsibilities

Ensure rooms and suites are always ‘fresh and welcoming’ for guests.
Assist guests with requests such as toothbrushes or directions.
Keep supervisor updated on room service progress and alert them to any repairs needed.
Follow established safety procedures at all times and wear protective equipment when needed.
Keep on top of supplies and amenities and minimize waste.
Reunite items with owners and log any lost and found property.
Wear uniform with pride.
Perform other ad-hoc duties as needed.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects.
May have turndown duties.
May assist with other duties as assigned.