On Call Residence Custodial & Desk Representative - UNION

Visit the YMCA of the East Bay Today with 5 Central Locations•Berkeley, CA

1d•Onsite

About The Position

Under the direction of the Residence Property Director, this role is responsible for maintaining clean and safe areas throughout the facility, including residence rooms, common areas, and the kitchen. It also involves providing customer service, safety assistance, and operational support through the Residence Front Desk. The position is union-represented and involves various shifts, with primary coverage needs currently for morning and overnight shifts.

Requirements

High school diploma or GED preferred, or equivalent experience
Good communication skills verbally and in writing.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Basic proficiency in Microsoft Word, Outlook and other computer programs and office equipment necessary to perform the duties of the job
At least 18 years of age

Responsibilities

Maintain clean and safe areas throughout the facility including residence rooms, common areas and kitchen, as well as assigned areas in the branch.
Provide customer service, safety assistance and operations through the Residence Front Desk.
Provide hospitality, customer service and safety assistance to residents and members in a helpful and courteous manner.
Wipe down all restrooms multiple times during a shift and deep clean any restroom as needed.
Refill supplies in kitchen and all 3 and 4 floor restrooms.
Check and clean the kitchen and dining areas, including wet floors, dirty countertops/tables/chairs/microwaves/stoves/dishes and trash.
Clean and prepare all newly vacant rooms, including disinfecting/wiping all surfaces with CDC N List approved products, changing linens, vacuuming floors, and emptying trash.
Collect, wash, fold, and dispense towels and linens to their required locations and/or rooms.
Vacuum/sweep lobby and carpeted common areas and behind desk areas.
Wipe down all surfaces at the beginning and end of all shifts.
Sweep then mop all hard surface floors daily and when needed.
Empty kitchen, common area and bathroom garbage containers at beginning and end of shift.
Understand and administer all Front Desk procedures and rules.
Maintain a clean and organized work station/front desk.
Pull the Check In/Check Out List for the day.
Check in and check out residents and guests.
Provide leadership and assistance to Residents/Guests during emergencies.
Record maintenance, incident and emergency details in Front Desk Log Book.
Coordinate with maintenance and custodial staff.
Perform duties of a Custodial Services Representative when called upon.
Maintain all performance standards.
Perform other duties as required.