On Call Massage Therapist

Auberge Collection•Austin, TX

12d•Onsite

About The Position

As an On Call Massage Therapist, you will be responsible for providing massage services to guests with unparalleled personalized service and professionalism. You will come with exceptional knowledge in the field of the healing arts. Your duties will include greeting guests warmly and escorting them to and from treatment rooms, attending to their immediate needs throughout their spa visit, and preparing treatment rooms to client specifications while adhering to property service standards. You will also perform prep work, properly clean and restock the room as required, and ensure guest comfort and safety throughout the treatment. Maintaining professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met is crucial. You will maintain the work area with necessary supplies, ensuring the room is immaculate at all times, as well as the cleanliness of all other spa areas including locker rooms. Upholding the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures is essential. You will communicate to management any and all occurrences involving staff or guests in the spa, including guest complaints or misconduct. Additionally, you will actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available. Regular attendance, participation, and support in training and staff meetings for the spa are expected.

Requirements

Minimum of 2 years experience as a licensed massage therapist and Esthetician
Massage Therapist State License required
Personal, excellent communication skills, professionalism and love for healing
Ability to work a flexible schedule, including weekends and holidays
Commitment to a minimum of three days a week inclusive of weekends.

Nice To Haves

Experience in a luxury spa and/or hotel spa environment preferred

Responsibilities

Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
Prepare treatment rooms to client specifications while also adhering to the property service standards.
Perform prep work and properly clean and restock the room as required and needed.
Ensure guest comfort and safety throughout the treatment.
Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Regularly attend, participate in and support training and staff meetings for the spa.