On-Call IT Technicians - Jacksonville
Royal Communications Consultants•Jacksonville, FL
•Onsite
About The Position
Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Jacksonville area. This work will be conducted mainly during normal business hours, but may also include nights and weekends. We are seeking candidates who are Level 1 or 2 Level Desktop Support techs with relevant educational credentials / technical certifications OR previous experience.
Requirements
- Level 1 or 2 Level Desktop Support techs
- Relevant educational credentials / technical certifications OR previous experience
- Strong Customer Service skills
- Strong knowledge of data center applications
- Experience in installing/decommissioning Routers, Switches, Patch Panels, and Cables
- Experience working in a "live wire" environment
Nice To Haves
- Candidates with tools (gloves, cutters, console cable, fluke, flashlight, ladder, and a laptop)
- A ladder to support 8 ft. - 12 ft. high ceilings
- A laptop with USB console
- Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack
Responsibilities
- Assist with desktop support/network trouble tickets
- Vendor Escorts
- Desktop Installs
- Upgrades VPN
- Break Fix
- Help Desk/Tech Bar
- Cabling
- Data centers
- Layer 1 networking
- De-commissioning networks (rack dismantling, patch panels, switches, routers, etc.)
- Installing/decommissioning Routers, Switches, Patch Panels, and Cables
- Working in a "live wire" environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
